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Users can't see data or only their information

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Hi Experts,

We are experiencing a very unique issue. Out users can't see data or only their information. We validated that there are no security assignments at user level, or security configurations on data application roles. What can cause this? Any insights are appreciated.

Answers

  • Alex van Gulijk
    Alex van Gulijk Rank 4 - Community Specialist

    Can you clarify what you mean by "there are no security assignments at user level, or security configurations on data application roles?"

    It sounds like they can get into FDI, which is 1 step of the security. But the 2nd step is ensuring in FDI that Security > Application Roles have HCM Security Groups assigned appropriately, which dictates what people users are allowed to see.

    For instance, in the screenshot below the Workforce Core Analysis Duty (red box) is the Workforce Core information. In order to see that data a user must have the Human Resource Analyst, Human Resource Analyst - View All, etc (yellow box) in their HCM Security profile.

    There are default out of the box groups assigned to each subject area, but our organization had to add the "View All" group in FDI because that is not default. Before we added that group, users who had "View All" couldn't see anything. This also must be done for every subject area, i.e. Recruiting Subject Area uses the Recruiter roles.

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