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Oracle 11g-R1 Enterprise Manager Not Working

Muhammad Uzair
Muhammad Uzair Member Posts: 81
edited Jun 16, 2012 3:07PM in Enterprise Manager
Hi to All Respected Gurus!

I am unable to access enterprise manager. When I enter, it gives me a window with following messages

Database Instance = Down, Host =, Port = 1521, SID = fgfc, Oracle Home= D:\app\Administrator\product\11.1.0\db1_

Listener = UP

Agent Connection to Instance = Down, Status = Failed, Details = ORA-28001: the password has expired (DBD ERROR: OCISessionBegin)

Please help me in this regard. Thanks in advance for your as usual cooperation.


  • EricvdS
    EricvdS Member Posts: 976 Bronze Trophy
    Your DBSNMP password has changed or the DBSNMP has a (default) profile that forces you to change the password every xx days. I think the last is the case.
    You could create a new profile with a password_life_time unlimited for the user DBSNMP or change in the default profile the password_life_time to unlimited (if security rules permit to do so).

    Also see MOS note (for Grid Control): Grid Control Shows DBSNMP Account Locked ORA-28000 Or Agent Connection to Instance Failed ORA-28001 Password Expired From Database Home Page [ID 352585.1]
    and how you can create a new profile or change the default profile.

    If the DBSNMP account gets locked you can unlock it by: alter user dbsnmp account unlock;

  • User_6CVHA
    User_6CVHA Member Posts: 9 Blue Ribbon
    Good day,

    Please I do need some assistance connecting to Enterprise Manager on my ORACLE 11gR2. When I connect to https://ayodele-hp:1158/em/ and I click on "continue to this website", instead of displaying the login page, it displays the following error message:

    *503 Service Unavailable*
    Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application log for details.

    Please, what do I do.

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