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open discoverer have blank page

kklchu
kklchu Member Posts: 3
edited Sep 24, 2012 2:38AM in Discoverer
Deari all,

I have blank page problem when I open the oracle discoverer (use internet explorer).

If I use the domain user login to my pc, open oracle discoverer have a blank page and not response. It is look like the jvm not start.

But I use the local login and use the discoverer, it is normal operation (can use the first page and choise the workbook).

How can I do?

version: OracleBI Discoverer 10g (10.1.2.2)
Oracle Business Intelligence Discoverer Plus 10g (10.1.2.54.25)

thx a lot
nekion
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Answers

  • Rod West
    Rod West Member Posts: 4,025 Gold Trophy
    Hi,

    This is probably because the domain login does not have access to the JVM. Open the Java control panel and check the Java runtime environment settings. Also try opening Discoverer with the Java consol shown and see if any more errors are reported.

    Rod West
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