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Stoping jobs

987093
987093 Member Posts: 3
edited Feb 12, 2013 12:21AM in Java Cloud Service
I'm trying to stop a blocked job, but it seems to be impossible!

job-status:

1:Job Id - 150976
----------- - -----------------------
-> - Properties
------------ - -----------------------
Status - RUNNING
Identity Domain - trialag2t
Service Instance - java
Application - demo_web
Start Time - Wed Feb 06 10:55:30 CET 2013
End Time -
Last Updated Time - Wed Feb 06 10:55:31 CET 2013
Last Updated Description - 22 hours, 1 minute ago
Operation - Deploy Application
------------- - -----------------------

stop or delete app:

[active-job] WARNING - There is an active job against this resource. Please retry your operation.


Any idea about it?

Thanks a lot!
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Answers

  • Hi Albert,

    This is Prakash, from cloud support team. Thank you for bringing this to our attention. I'll work with you further to resolve this issue.

    To confirm your JAVA Cloud service details as below


    Identity Domain name - trialag2t
    Java Service Instance name - java

    Issue here is when you are trying to deploy an application (demo_web) to the cloud instance the job runs for ever and you are not able to delete/stop the job.

    I could see you have also deployed an application which is demo_web_cloud and which is in active state. Details are below

    Application Name: demo_web_cloud
    Up Since Feb 8, 2013 7:31:54 AM
    Availability (%) 100
    Application Type war
    Deployed On m0


    In the same time you also tried to deploy an application which is demo_web and it takes it forever to deploy and finally it failed to deploy. Details are below


    Down Since Feb 8, 2013 7:31:54 AM
    Availability (%) 0
    Application Type war
    Deployed On c1


    I could suspect this application failed to deploy may be because of the same context root of the application as demo_web_cloud. This has to be verified further. You can also delete the application either from the Java service console or you can delete using the CLI (command line interface) using the SDK.

    As we are in tech support team even we don't have direct access to the log files due to confidentiality, we have to internally collaborate with the operations team. So fist we will try to isolate the problem whether issue with the application or with the cloud service.

    So as recommended please verify the above and issue still exists please let me know with the further details so that we can work further to resolve this issue.

    Looking forward to help you.

    Regards,
    Prakash.
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