Forum Stats

  • 3,838,954 Users
  • 2,262,428 Discussions
  • 7,900,816 Comments

Discussions

SMS capabilities on Fusion CRM - Sales & Marketing cloud

Dipali-OC
Dipali-OC Member Posts: 2
edited Apr 18, 2013 11:38PM in Sales and Marketing Cloud Service
Wanted to know if the Fusion CRM - Sales & Marketing cloud supported sending SMS to users out of the box...
If so, what kind of configuration effort does it require - just some basic SMPP settings or some heavy integration with SMS vendors ?

Thanks in advance.

Regards,
Nakul
Tagged:

Answers

  • Jono_Accenture
    Jono_Accenture Member Posts: 38
    edited Apr 18, 2013 11:38PM
    Nakul,

    I can confirm that out of the box this is not supported and would require some Integration to be created for this. Internally we have just completed a proof of concept with Oracle on this. Oracle has confirmed that they are introducing SMS into Marketing but with the Eloqua purchase im not sure where this sits now.

    Jono
This discussion has been closed.