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SOA em taking longer than usual to login due to stuck threads.

User470823-OC
User470823-OC Member Posts: 7
edited Sep 22, 2014 7:36PM in SOA Suite Discusssions

Hello

When we are trying to SOA EM console it took longer than expected to login to the console we dont see any error at login but the ball just spins for ever , only thing I could see in the logs (AdminServer logs) is

####<May 30, 2014 3:03:25 PM PDT> <Error> <WebLogicServer> <tstrdsoaap132.tst.nintendo.com> <AdminServer> <[ACTIVE] ExecuteThread: '19' for queue: 'weblogic.kernel.Default (self-tuni

ng)'> <<WLS Kernel>> <> <3b367adad71a6c0c:-1583500c:14644b78c4b:-8000-00000000000015f9> <1401487405631> <BEA-000337> <[STUCK] ExecuteThread: '23' for queue: 'weblogic.kernel.Default

(self-tuning)' has been busy for "641" seconds working on the request "Workmanager: default, Version: 0, Scheduled=true, Started=true, Started time: 641530 ms

[

POST /em/faces/targetauth/emasLogin?_adf.ctrl-state=fbxlke858_4&target=Farm_aosts02&type=oracle_ias_farm&ipMsgID=83558be9 HTTP/1.1

Connection: keep-alive

Content-Length: 557

Origin: https://tstrdsoaap132.tst.nintendo.com:7443

User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.114 Safari/537.36

Adf-Rich-Message: true

Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Accept: */*

Referer: https://tstrdsoaap132.tst.nintendo.com:7443/em/faces/targetauth/emasLogin?target=Farm_aosts02&type=oracle_ias_farm&FromContextInitFilter=true&_afrLoop=2281455357092821&_afrW

indowMode=0&_afrWindowId=null

Accept-Encoding: gzip,deflate,sdch

Accept-Language: en-US,en;q=0.8

Cookie: JSESSIONID=n0TWTL9VH1T4p1b7j30hdNTl3t2DkGyYPg7g9RBzydhlhfLdvYgh!1282094521; NINTENDO=205.166.76.241.1399391558961511; fsr.r=%7B%22d%22%3A90%2C%22i%22%3A%22d445cf1-83295732-b4

bf-0262-2d538%22%2C%22e%22%3A1400196054867%7D; AEBPD01=5ExTzxUuN4RBEwhYVk3rL9vmaF; fsr.s=%7B%22v2%22%3A1%2C%22v1%22%3A1%2C%22rid%22%3A%22d445cf1-83295732-b4bf-0262-2d538%22%2C%22ru%2

2%3A%22http%3A%2F%2Fwww.nintendo.com%2Fconsumer%2Fassets%2Fregion_select.jsp%22%2C%22r%22%3A%22www.nintendo.com%22%2C%22st%22%3A%22%22%2C%22to%22%3A5%2C%22mid%22%3A%22d445cf1-8329611

5-927a-8c46-41b67%22%2C%22rt%22%3Afalse%2C%22rc%22%3Atrue%2C%22c%22%3A%22http%3A%2F%2Fwww.nintendo.com%2Fconsumer%2Findex.jsp%22%2C%22pv%22%3A18%2C%22lc%22%3A%7B%22d0%22%3A%7B%22v%22

%3A18%2C%22s%22%3Atrue%7D%7D%2C%22cd%22%3A0%2C%22f%22%3A1399924791343%2C%22sd%22%3A0%2C%22l%22%3A%22en%22%2C%22i%22%3A-1%7D; aebts02=pcAZXYBDwauF8vbdbD3f3V40aX; s_vi=[CS]v1|29B5D9DE0

5011DC1-4000010F2005441A[CE]; atgPlatoStop=1; aebdv03=fLQ2RUjzEqfEoCRwaD2NuFzMeL; s_cc=true; s_sq=ncomstore%2Cncomglobal%3D%2526pid%253Dhttps%25253A%25252F%25252Fstore.nintendo.com%2

5252Fng3%25252Fus%25252Fpo%25252Fbrowse%25252Fsubcategory.jsp%25253FcategoryId%25253Dcat10019%2526oid%253Dhttps%25253A%25252F%25252Fstore.nintendo.com%25252Fng3%25252Fus%25252Fpo%25252Fbrowse%25252FproductDetailColorSizePicker.jsp%25253FcategoryNav%25253Dtrue%252526navAct%2526ot%253DA

]", which is more than the configured time (StuckThreadMaxTime) of "600" seconds. Stack trace:

null>

What could be the reason for this stuck threads , I had to restart AdminServer to get the stuck threads cleared.

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