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Hyperion 11.1.2.4 email notification doesn't work

MikeCai
MikeCai Member Posts: 62 Red Ribbon
edited Sep 25, 2015 5:14AM in Planning and Budgeting

I had tried to config Hyperion but it doesnot work.

I had follow john goodwin  blog to test it many times. I also tried to configure hyperion with anonymous mail service. But the mail server do not receive a single work from Hyperion.

More to life than this...: 11.1.2.3 Planning – email configuration

I had use tried to follow this mail server test guide: https://www.ndchost.com/wiki/mail/test-smtp-auth-telnet

And it work find I can use telnet from Hyperion Planning server to control email server to send email.

Do anybody have experience with Hyperion 11.1.2.4 email configuration? Does missing something or it's a bug or not in this Version??

I had raise an SR but it had nearly had month pass and I do not get any solution until now.

Mike.

MikeCai

Best Answer

  • Chinmay Joshi
    Chinmay Joshi Member Posts: 649
    edited Jul 28, 2015 5:16AM Answer ✓

    Just wondering did you set admin email id in planning preferences ? This is something we missed while configuring email notificaiton for our Planning system. You need to login using admin username and set email id which you are using while configuration. Also every user needs to key in their email id in user preference for application as well...

    Just a wild guess, may be you have already done it .

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