Error Creating User Security in HCM

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Hi everybody!

My name is Liscay, I am Consultant in HCM and I'm creating a User of Security in oiur enviroment of HCM but I haven't been able, Appears this error:

"The global name character set context does not match the enterprise global person name language. "

This message appears when I do click in the button "Autoprovision Roles". Before, I already had configured the task:

1. Manage Organization Security
2. Manage Person Security
3. Manage Role Provisioning Rules. Here I had Deselect the Autoprovision option, according to instructions guide

I couldn't find the Issue. What mean that? Anybody know?

Best Regards,

Liscay Angulo