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Precheck failed for patch Patch Set Update 12.2.1.0.160719

Fahmad-Oracle
Fahmad-Oracle Member Posts: 16 Employee
edited Jan 10, 2017 5:05PM in Java Cloud Service

Hello, one our key customers is running into the following issue:

Customer tried to apply JCS patch Set 12.2.1.0.1607, and received the following:

Precheck failed for patch Patch Set Update 12.2.1.0.160719 on Jan 5, 2017 1:23:12 PM UTC.

PATCHING-5233: Command python /u01/app/oracle/tools/paas/bin/jcs/python/patching/jaas_framework/create_oraInventory.py /u01/app/oracle/middleware failed during execution. Reason: No additional command failure information provided.

Does anyone know what is causing this issue and how to resolve this?

Thanks.

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