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HFM Services issue after fresh installation

Hi,
HFM version 11.1.2.204
- We can't start services using start.bat script.
- We tried using weblogic console to start managed server and were able to start them.
- But in services.msc we can't see any of our services as running. We tried to access application and not able to access them.
- We have to start them manually in services.msc in order to access application. After a while the services status in services.msc is gone.
Kindly guide what could be the issue or how can we set this problem.
Validate.bat doesn't show any error.
Regards
Best Answer
-
Found the issue guys.
I was starting the services using the "start EPM system" icon and stopping the services using "stop EPM system" icon provided by Oracle after installing EPM system.
When i tried starting and stopping using the script start.bat and stop.bat located on this location <EPM_ORACLE_INSTANCE>/bin/. Everything worked as it should be.
I guess the icons provided by oracle isn't working as they are supposed to.... will try to fix them on my own.
Regards and thanks for help guys.
Answers
-
Hi JanGli,
Plz provide info on below for further analysis
1.Run validate.bat and check the report.
2.Check the service logs
3.DB connectivity
-
1 - Validate.bat shows that everything is working fine.
2 - Can you specify the location, which logs do i need to look at?
3 - DB Connectivity is ok... as we are able to use our application, but we have to start services from services.msc
Regards
-
For you sure you need to review logs what is going on as suggested by Madhu.
Location of all the Hyperion Product log file is mentioned in below link:
https://docs.oracle.com/cd/E57185_01/EPMTR/ch03.html
Let us do know what you found in logs.
Thanks.
-
-
Found the issue guys.
I was starting the services using the "start EPM system" icon and stopping the services using "stop EPM system" icon provided by Oracle after installing EPM system.
When i tried starting and stopping using the script start.bat and stop.bat located on this location <EPM_ORACLE_INSTANCE>/bin/. Everything worked as it should be.
I guess the icons provided by oracle isn't working as they are supposed to.... will try to fix them on my own.
Regards and thanks for help guys.