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SUN SPARK T3-2 server not booting- Storage not available
Hi Team,
One of my sun SPARCT3-2 server has not powering on issue. After analysis we changed the motherboard.
Now server get power-UP but server not booting to OS. We performed below of activities on it.
1. connected ILOM CLI console performed service mode POST test - OS not booted.
2. try to see the storage information through "show /system/Storage" but nothing is displayed.
3. configured IP address for NET MGMT port for web console. There we got some error information on "STORAGE" that : 'Not Available"
"Comprehensive System monitoring is not available. Ensure the host is running with the Hardware Management Pack. For download details go to
Oracle Single Server Management - Downloads "
I'm totally not understanding about this message.
Requesting you anyone can help me how to resolve this issue and how to get STORAGE active.
Firmware :
ILOm Firmware : 3.2.1.8.b
System POST : POST 4.34.6 2014/05/19 13:08
system OBP : OpenBoot 4.34.6 2014/05/19 12:51
system Hypervisor : Hypervisor 1.11.6 2014/05/19 13.33
Thanks,
Subash Raja
Answers
-
Hi.
You havce two issue:
1. Os not booted.
2. You not have information about health of two disks.
You can resolve second issue only after resolve first. Becouse this information provide process running at OS.
You can see that your system have two disks.
For resolve boot issue you should start Console of servers and see boot logs.
Possible you have RAID-1 for boot disk. This configuration can lost when you replace Motheboard.
Regards,
Nik
-
Hi NIK,
Thanks for the information.
As you said in previous mail, i performed "start /HOST/console/"
I attached the logs here.
Can you please review and could you suggest any solution steps ?.
==================================================================================================================
-> start /HOST/console/
Are you sure you want to start /HOST/console (y/n)? y
Serial console started. To stop, type #.
Done
0:0:0>SPU CWQ Tests...Done
0:0:0>MAU Tests...Done
0:0:0>IOS register tests....Done
0:0:0>Network Interface Unit Port 0 Tests ..Done
0:0:0>Network Interface Unit Port 1 Tests ..Done
2017-09-19 08:59:28.236 0:0:0>INFO:
2017-09-19 08:59:28.249 0:0:0> POST Passed all devices.
2017-09-19 08:59:28.269 0:0:0>POST: Return to Host Config.
[CPU 0:0:0] NOTICE: Reconfiguring System
[CPU 0:0:0] NOTICE: /SYS/MB/CMP0/MCU1 is disabled
[CPU 0:0:0] NOTICE: MCU0: Memory Capacity is 32GB
[CPU 0:0:0] ERROR: /SYS/MB/CMP0/MCU1: Unusable
[CPU 0:0:0] ERROR: /SYS/MB/CMP0/L2T1: Not configured
[CPU 0:0:0] ERROR: /SYS/MB/CMP0/L2T3: Not configured
[CPU 0:0:0] ERROR: /SYS/MB/CMP0/L2T5: Not configured
[CPU 0:0:0] ERROR: /SYS/MB/CMP0/L2T7: Not configured
[CPU 0:0:0] ERROR: 8 Cores cannot be configured due to degraded L2T configurat
ion
[CPU 0:0:0] NOTICE: Usable strands: 0000000000000000.ffffffffffffffff
[CPU 0:0:0] NOTICE: System memory capacity is 32GB
[CPU 0:0:0] NOTICE: Starting MBISI
[CPU 0:0:0] NOTICE: Issuing Host warm Reset
[CPU 0:0:0] WARNING: Partial cache mode, Running configuration code from ROM
[CPU 0:0:0] NOTICE: Initializing MCU 0
[CPU 0:0:0] NOTICE: SMI Channel 0, SB Mapping 0 -- ERRCNT: 0x0 LNERR: 0
x0
[CPU 0:0:0] NOTICE: SMI Channel 0, SB Mapping 1 -- ERRCNT: 0x0 LNERR: 0
x0
[CPU 0:0:0] NOTICE: SMI Channel 1, SB Mapping 0 -- ERRCNT: 0x0 LNERR: 0
x0
[CPU 0:0:0] NOTICE: SMI Channel 1, SB Mapping 1 -- ERRCNT: 0x0 LNERR: 0
x0
[CPU 0:0:0] WARNING: Partial cache mode, Disabling DDR3 Clock Delay Training
[CPU 0:0:0] WARNING: Partial cache mode, Disabling DDR3 Read/Write DQ-DQS cleanu
p
[CPU 0:0:0] NOTICE: Copying code to Memory
[CPU 0:0:0] NOTICE: Running from Memory
[CPU 0:0:0] NOTICE: Active strands: 0000000000000000.ffffffffffffffff
[CPU 0:0:0] NOTICE: Configuring MDs
[CPU 0:0:0] NOTICE: Loading PRI template
[CPU 0:0:0] NOTICE: Configuring PRI
[CPU 0:0:0] NOTICE: Product serial number:
[CPU 0:0:0] NOTICE: Product part number:
[CPU 0:0:0] NOTICE: Storing PRI to memory
[CPU 0:0:0] NOTICE: Booting config = factory-default
[CPU 0:0:0] NOTICE: Configuring Guest MD
[CPU 0:0:0] NOTICE: Storing Guest MD to Memory
[CPU 0:0:0] NOTICE: Configuring HV MD
[CPU 0:0:0] NOTICE: Storing HV MD to Memory
[CPU 0:0:0] NOTICE: Storing PRI to data flash ("factory-default")
[CPU 0:0:0] NOTICE: Storing Guest MD to data flash ("factory-default")
[CPU 0:0:0] NOTICE: Storing HV MD to data flash ("factory-default")
[CPU 0:0:0] NOTICE: Storing mini MD to data flash ("factory-default")
[CPU 0:0:0] NOTICE: Updating Config Information for Guest Manager
[CPU 0:0:0] NOTICE: Jumping to hypervisor
Hypervisor version: @(#)Hypervisor 1.11.6 2014/05/19 13:33
Serial console stopped.
=========================================================================================================================
Here some message indicating issue in CPU but through ILOM the CPU status is normal.
Thanks,
Subash Raja
-
Hi NIK,
Here one more Log which i performing "boot disk1"
========================================================================================================
{0} ok boot disk1
Boot device: /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected] File and args:
ERROR: boot-read fail
Can't open boot device
{0} ok boot disk0
Boot device: /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected] File and args:
ERROR: boot-read fail
Can't open boot device
=========================================================================================================
{0} ok boot disk2
Boot device: /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected] File and args:
ERROR: boot-read fail
Can't open boot device
==========================================================================================================
{0} ok devalias
screen /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
mouse /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],2/[email protected]/[email protected]
keyboard /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],2/[email protected]/[email protected]
dvd /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
disk5 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
disk4 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
disk3 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
disk2 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
disk1 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
disk0 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
disk /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
scsi0 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
scsi /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
net3 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected],1
net2 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
rcdrom /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],2/[email protected]/[email protected]/st
[email protected]/[email protected]
rkeyboard /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],2/[email protected]/[email protected]
rscreen /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]:r1280x1024x6
0
net1 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected],1
net0 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
net /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
virtual-console /[email protected]/[email protected]
==========================================================================================================
Regards,
Subash Raja
-
This is what ILOM showing CPU status.
-
Hi.
Check what show command:
probe-scsi-all
Do you havve information what disk configuration was before replace motherboard ?
Possible, you have configured RAID.
Regards,
Nik.
-
Hi NIK,
Thanks for you helping.
Please find the below result of probe-scsi-all
=================================================================================================
{0} ok probe-scsi-all
/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
FCode Version 1.00.62, MPT Version 2.00, Firmware Version 5.00.17.00
Target a
Unit 0 Removable Read Only device TEAC DV-W28SS-R 1.0C
SATA device PhyNum 7
/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],2/[email protected]/[email protected]/[email protected]
Unit 0 Removable Read Only device AMI Virtual CDROM 1.00
{0} ok show-disks
a) /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/disk
b) /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],2/[email protected]/[email protected]/[email protected]/disk
c) /iscsi-hba/disk
q) NO SELECTION
Enter Selection, q to quit: q
========================================================================================================
I dont know the RAID configuration which is before configured in systems.
But i will investiage with the team and let you know the RAID type.
Regards,
Subash Raja
-
Hi.
BootProm not see disks.
Check SAS connections beetween motherboard and backplane.
Possible you need reactivate volume:
FCode Utility Commands - SPARC T3-2 Server HTML Document Collection
For future: It's bad idea use hardware raid for boot device on SPARC.
Regards,
Nik.
-
Hi NIK,
As you said, I checked the cable and reactivate storage option. it was successfully done. Please find the log below.
===================================================================================================
{0} ok probe-scsi-all
This command may hang the system if a Stop-A or halt command
has been executed. Please type reset-all to reset the system
before executing this command.
Do you wish to continue? (y/n) y
/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]
FCode Version 1.00.62, MPT Version 2.00, Firmware Version 5.00.17.00
Target a
Unit 0 Removable Read Only device TEAC DV-W28SS-R 1.0C
SATA device PhyNum 7
Target 389 Volume 0
Unit 0 Disk LSI Logical Volume 3000 583983104 Blocks, 298 GB
VolumeDeviceName 3d7477cbcd7264a7 VolumeWWID 0d7477cbcd7264a7
/[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],2/[email protected]/[email protected]/[email protected]
Unit 0 Removable Read Only device AMI Virtual CDROM 1.00
===============================================================================================
===============================================================================================
But still the OS not booting and emittes the same error "ERROR: boot-read fail and Can't open boot device"
Also in the SP ILOM web console the storage is showing "Not Available"
Kindly suggest,
Subash Raja
-
Hi.
Read Doc: Creating the boot path on SPARC T3 - T7 Servers for internal disks (Doc ID 1506246.1)
Try boot:
boot /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],0
or:
boot /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],0
( name after [email protected] - Got from probe-scsi-all. ,0 mean LUN 0. In case you need specify slice - add :<slice number> )
Create permanent devalias when you found correct path to raid volume:
nvalias raid1 /[email protected]/[email protected]/[email protected]/[email protected]/[email protected]/[email protected],0
Set this device as boot-device:
setenv boot-device raid1
raid1 - this name as example. You can use any other name.
Regards,
Nik.
-
Hi NIK,
Thanks for the information. i will check and update you.
Regards,
Subash Raja