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Trying to renew services, getting billed but not renewed

user548242 Member Posts: 1
edited May 28, 2019 12:10PM in Dyn Community

I have been trying to renew my expiring services for three weeks now.  I've been billed to my card but the services to not renew, in fact several have expired.  I've tried contacting via email, phone and live chat to no avail.  I've been a Dyn customer for over 10 years and have never had this happen but if I can't get this resolved today I will gladly move elsewhere.  How do I resolve this?