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How to solve "Fatal" Error alert generated by OEM 13c
I am using Oracle Enterprise Manager 13c. I have created an incident rule to get email if database goes down.
But, it send me frequently database down alert and immediately alert clear email, where
Root Cause Analysis Status=Neither Cause Nor Symptom
Causal analysis result=Neither a cause nor a symptom
This is happening for OMS database and another database I have registered to monitor. Both OMS and other database is Multi-tenant database.
OMS Database Version: 220.127.116.11.0
Other Database Version: 18.104.22.168.0
Oracle Enterprise Manager Cloud Control OMS 13c Release 3
Though there is a option to skip Fatal Severity in the incident rule, But I was trying to find the root cause.