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How do I get hard disk health status in ILOM without HMP installed in host?

Cho bon
Cho bon Member Posts: 10 Blue Ribbon
edited Sep 19, 2019 8:16AM in Servers General Discussion

I am using a X4-2 server with an Esxi installed. Since there is no Hardware Management Package (HMP) available for Esxi, the hard disk health status in ILOM CLI always shows "Not Available".

e.g.

-> show /System -t health

......

/System/Storage                                 | health                                        | Not Available

/System/Storage/Disks/Disk_0            | health                                        | Not Available

/System/Storage/Disks/Disk_1            | health                                        | Not Available

/System/Storage/Disks/Disk_2            | health                                        | Not Available

/System/Storage/Disks/Disk_3            | health                                        | Not Available

Is it possible to detect hard disk failure/degrade by other CLI command?

Or is it possible to get RAID status via Esxi? The 4 HDDs are configured as RAID 10 in SCSI controll card.

Thanks in advance.

ClaudiuO-Oracle

Best Answer

Answers

  • Nik
    Nik Blocked Member Posts: 2,879 Bronze Crown
    edited Aug 31, 2019 4:46PM

    Hi.

    X4-2 can be ordred with different type of RAID-card.

    From You post is not clear what ESXi version you use.

    One of popular RAID card for this server is LSI-based RAID card.

    In this case this link can be usefull:

    https://www.thomas-krenn.com/en/wiki/Monitoring_MegaRAID_Controllers_in_VMware

    Regards,

      Nik

    ClaudiuO-Oracle
  • Cho bon
    Cho bon Member Posts: 10 Blue Ribbon
    edited Aug 31, 2019 8:35PM

    Hi, Nik

    Thank you for your response.

    ILOM stated SCSI controller is "Sun Storage 6Gb SAS PCIe HBA, Internal".

    And Esxi version, "ESXi-6.7.0-20190402001-standard".

    I am reading your recommended URL and try to get hint from the clue.

    Regards.

    Cho

  • ClaudiuO-Oracle
    ClaudiuO-Oracle Principal Technical Support Engineer Member Posts: 50 Employee
    edited Sep 13, 2019 8:11AM Answer ✓

    Hello Cho bon,

    Can you please be more specific about the RAID card controller information in ILOM?

    What does the following command show?

    -> show /System/PCI_Devices/Add-on/Device_4

    There are 2 types of LSI (Broadcom) 8 port 6Gb HBA controller available for Sun Server X4-2, one is called Erie (SGX-SAS6-INT-Z) and one is called Niwot (SGX-SAS6-R-INT-Z)

    Erie is using sas2ircu utility to manage the disks (https://www.broadcom.com/support/oem/oracle/6gb/sg_x_sas6-int-z ) and Niwot is using MegaCLI utility (https://www.broadcom.com/support/oem/oracle/6Gb/sg_x_sas6-r-int-z )

    Alternatively you can use MegaRAID Storage Manager (MSM) which is a nice GUI tool. More information can be found here:

    https://www.broadcom.com/support/knowledgebase/1211161496123/supporting-megaraid-storage-manager-on-the-vmware-esxi-oper…

    I hope this helps.

    Best regards,

    Claudiu

  • ClaudiuO-Oracle
    ClaudiuO-Oracle Principal Technical Support Engineer Member Posts: 50 Employee
    edited Sep 19, 2019 8:16AM

    Hello Cho bon,

    Did the previous note helped you in any way?

    Have you managed to find the tool to monitor the health status of the disks/volumes?

    Best regards,

    Claudiu

  • Cho bon
    Cho bon Member Posts: 10 Blue Ribbon

    Thank you very much, Claudiu.

    After about 3 years, I have to face the problem again since an HDD failure in a remote data center really happened.

    And finally, I followd Claudiu's hint and found a thread in vmware helpful.

    Solved: vsphere 6.7 LSI raid card, can't get drive status - Page 2 - VMware Technology Network VMTN

    After installing sas2ircu into my Esxi(6.7), it shows HDD status at last.


    [[email protected]:~] /opt/lsi/bin/sas2ircu 0 display

    LSI Corporation SAS2 IR Configuration Utility.

    Version 20.00.00.00 (2014.09.18)

    Copyright (c) 2008-2014 LSI Corporation. All rights reserved.


    Read configuration has been initiated for controller 0

    ------------------------------------------------------------------------

    Controller information

    ------------------------------------------------------------------------

     Controller type             : SAS2008

     BIOS version              : 7.21.10.00

     Firmware version            : 11.05.04.00

     Channel description           : 1 Serial Attached SCSI

     Initiator ID              : 0

     Maximum physical devices        : 831

     Concurrent commands supported      : 1408

     Slot                  : Unknown

     Segment                 : 0

     Bus                   : 80

     Device                 : 0

     Function                : 0

     RAID Support              : Yes

    ------------------------------------------------------------------------

    IR Volume information

    ------------------------------------------------------------------------

    IR volume 1

     Volume ID                : 890

     Volume Name               : R1-300x2

     Status of volume            : Degraded (DGD)

     Volume wwid               : 060d1692b5e6226c

     RAID level               : RAID1

     Size (in MB)              : 285148

     Physical hard disks           :

     PHY[0] Enclosure#/Slot#         : 1:3

     PHY[1] Enclosure#/Slot#         : 0:0

    IR volume 2

     Volume ID                : 891

     Volume Name               : R1-600x2

     Status of volume            : Okay (OKY)

     Volume wwid               : 005780a37f904dab

     RAID level               : RAID1

     Size (in MB)              : 571250

     Physical hard disks           :

     PHY[0] Enclosure#/Slot#         : 1:0

     PHY[1] Enclosure#/Slot#         : 1:1

    ------------------------------------------------------------------------

    Physical device information

    ------------------------------------------------------------------------

    Initiator at ID #0


    Device is a Hard disk

     Enclosure #               : 0

     Slot #                 : 0

     SAS Address               : 0000000-0-0000-0000

     State                  : Failed (FLD)

     Manufacturer              : SEAGATE

     Model Number              : ST930003SSUN300G

     Firmware Revision            : 0868

     Serial No                : 00100371MMC8

     GUID                  : N/A

     Protocol                : SAS

     Drive Type               : SAS_HDD


    Device is a Hard disk

     Enclosure #               : 1

     Slot #                 : 0

     SAS Address               : 5000cca-0-4374-e8d1

     State                  : Optimal (OPT)

     Size (in MB)/(in sectors)        : 572325/1172123567

     Manufacturer              : HITACHI

     Model Number              : H109060SESUN600G

     Firmware Revision            : A7E0

     Serial No                : 001202B295JA

     GUID                  : 5000cca04374e8d0

     Protocol                : SAS

     Drive Type               : SAS_HDD


    Device is a Hard disk

     Enclosure #               : 1

     Slot #                 : 1

     SAS Address               : 5000cca-0-4374-06a9

     State                  : Optimal (OPT)

     Size (in MB)/(in sectors)        : 572325/1172123567

     Manufacturer              : HITACHI

     Model Number              : H109060SESUN600G

     Firmware Revision            : A7E0

     Serial No                : 001402C1U3MF

     GUID                  : 5000cca0437406a8

     Protocol                : SAS

     Drive Type               : SAS_HDD


    Device is a Hard disk

     Enclosure #               : 1

     Slot #                 : 3

     SAS Address               : 5000c50-0-1d33-3f39

     State                  : Optimal (OPT)

     Size (in MB)/(in sectors)        : 286102/585937499

     Manufacturer              : SEAGATE

     Model Number              : ST930003SSUN300G

     Firmware Revision            : 0868

     Serial No                : 00100374MMA4

     GUID                  : 5000c5001d333f3b

     Protocol                : SAS

     Drive Type               : SAS_HDD

    ------------------------------------------------------------------------

    Enclosure information

    ------------------------------------------------------------------------

     Enclosure#               : 1

     Logical ID               : 500605b0:07bbb8a0

     Numslots                : 8

     StartSlot                : 0

    ------------------------------------------------------------------------

    SAS2IRCU: Command DISPLAY Completed Successfully.

    SAS2IRCU: Utility Completed Successfully.


    Thank you very much, Claudiu.

  • ClaudiuO-Oracle
    ClaudiuO-Oracle Principal Technical Support Engineer Member Posts: 50 Employee

    Hello @ Cho bon,

    I am glad that you have sorted out the disk management solution and you can monitor the drives health status.

    Best regards,

    Claudiu