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OEM 13c: easiest way to disable e-mail notifications

VivaLaVida2019
VivaLaVida2019 Member Posts: 20 Red Ribbon
edited Oct 10, 2019 2:16PM in Enterprise Manager

Hi all ,

in addition to our current OEM (13c, Version 13.3.0.0.0) we have installed and configured a second OEM (13c, Version 13.3.0.0.0). Both OEM and both repositories of the OEM are installed and configured on separate hosts. Due to the underlying hardware will we use the new OEM as the main and primary OEM.  The current OEM shall be used as a backup - just in case the new OEM will not be available (e.g. outage of host). We are monitoring 3 hosts with each OEM - on each host are 2 agents installed and configured: one agent communicates with the old OEM, the second agent communicates with the new OEM. This setup works fine and without any problems so far. Currently (and just for testing purposes) both OEM send identical emails (e.g. tablespace to 95% full). Since we want to keep both OEM up and running we only want to get emails from the new OEM - and no emails from the old OEM anymore.

Now my question is: what s the best/easiest way to disable the email notification from the old OEM? From my point of view do we have the following choices:

- delete the Mail Server in old OEM

- delete the Notification Schedule

Are there any other options to disable the sending of emails?

best regards

Best Answer

  • Monowar Mukul
    Monowar Mukul Member Posts: 310 Blue Ribbon
    edited Oct 4, 2019 9:57AM Answer ✓

    Hi VivaLaVida2019,

    you are getting email based on the setup of incident rules. Option is you can disable the incident rule during your planned outage window. Other option you can setup incident rules for your testing - without sending email notification to the listed emails.

    Thanks,

    Monowar

    VivaLaVida2019

Answers

  • Cobert
    Cobert Member Posts: 564 Silver Badge
    edited Oct 2, 2019 9:34AM

    Hi,

    You can also leave the settings as-are, but amend your incident rules so that the email notifications are disabled. This is entirely dependent on how your alert notifications are setup.

    In the event that you are creating emails on the back of incidents, you only need to re-enable the email notifications, rather than having to setup and test smtp configuration. It can be left as is.

    Incident Rules -> Rule set -> Email Notification on Severity -> Email / Do not email Administrator.

    You may want to look at recommended EM setups also. Everyone has a setup that suits their organization, but running multiple agents can generate a lot more overhead (they both may try to query the same issues, but also, where there's a problematic query, it doubles the issues on target databases).

    If agents are the same (13.3), you can easily set it up so as you can repoint from one OMS to another.

    Another option is to virtualize OEM. In the event of an issue you can either relocate the VM or revert to pre change.

    VivaLaVida2019
  • VivaLaVida2019
    VivaLaVida2019 Member Posts: 20 Red Ribbon
    edited Oct 2, 2019 10:10AM

    Hi ,

    thanks for your input - you are correct: the settings of the incident rules can be updated in that matter that no emails will get send. This will be a option for us, too.

    And it's correct, too:  Everyone has a setup that suits their organization - due to this we will give the two agents a try and see if there will be a situation which might bother the underlying system.

    best regards

  • Monowar Mukul
    Monowar Mukul Member Posts: 310 Blue Ribbon
    edited Oct 4, 2019 9:57AM Answer ✓

    Hi VivaLaVida2019,

    you are getting email based on the setup of incident rules. Option is you can disable the incident rule during your planned outage window. Other option you can setup incident rules for your testing - without sending email notification to the listed emails.

    Thanks,

    Monowar

    VivaLaVida2019
  • Mukhtar Ahmad
    Mukhtar Ahmad Member Posts: 16 Blue Ribbon
    edited Oct 10, 2019 2:16PM

    Other way would be to disable Mail Servers --> Outgoing Mail (SMTP) Servers