OEM 13.3.0.0.0: e-mail notifications when metric has fallen below warning/critical threshold

VivaLaVida2019

Hi all ,

we are using OEM 13.3.0.0.0 since a couple of weeks and satisfied with the current set up - everything works as expected. But as a matter of fact do we miss e-mail notifications when a warning or critical threshold has fallen below these thresholds. Example: if the CPU usage of a host has reached the critical threshold we are getting the expected e-mail notification. If the threshold has fallen below this threshold, we don't get an e-mail notification. Now I really would appreciate if anybody could let me know how to set up them OEM that we receive emails when thresholds have fallen below warning or critical thresholds.

best regards

Jan

Venkata Thiruveedhi-Oracle

Hi Jan,

Check the following document:

EM 12c, EM 13c Cloud Control: Steps to Configure Incident Rules to Send Notifications or Manage Events, Incidents, or Problems (Doc ID 1368036.1)

This had complete details on how to configure the EMail, Setup Mail server, Create Incident Rules, Configure Rules.

This document also had videos which had explanation in configuring the Incident Management.

Best Regards,
Venkat

Venkata Thiruveedhi-Oracle

Hi Jan,

Check the following document:

EM 12c, EM 13c Cloud Control: Steps to Configure Incident Rules to Send Notifications or Manage Events, Incidents, or Problems (Doc ID 1368036.1)

This had complete details on how to configure the EMail, Setup Mail server, Create Incident Rules, Configure Rules.

This document also had videos which had explanation in configuring the Incident Management.

Best Regards,
Venkat

VivaLaVida2019

Hi Venkat ,

thanks for your update - meanwhile I have found how to set up the Incident Management for our purposes.

best regards

Jan