OEM OPs Centre Fails To Install — oracle-tech

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OEM OPs Centre Fails To Install

User_KS02L
User_KS02L Member Posts: 11 Green Ribbon

Currently trying to install OEM OPs Centre 12c R4 on a new sparc machine running factory install S11.4.

I haven't provided a username/email address on first steps (planing on configuring OCM later). Problem is, the install fails at a pre-req's stage (even though OCDoctor reports fine.

Error as below

####################

Failed Step:  Check for installation prerequisites.

The following is a portion of the installer

log which may indicate the cause of the error.

If this does not indicate the cause of the

error, you will need to view the full log

file. More information on how to do that is

available below.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Executing: /usr/sbin/beadm mount s11_test_BE_39457 /var/tmp/opscenter/s11_test_BE_39457

Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 uninstall //solaris/entire

Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 install //solaris/entire

Error: Failed to re-install package entire to BE s11_test_BE_39457

Testing Shell Limits

localhost is alive

error: The configured Oracle Solaris 11 publisher, solaris, does not support

        the version of Oracle Solaris 11 that is installed on this system.

Number of precheck error messages: 1, number of warnings: 0

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Please fix the problem and then try this step again.

For a full log of the failed install see the file: /var/tmp/opscenter/installer.log.28166.

t. Try this step again (correct the failure before proceeding)

x. Exit

Enter selection: (t/x)

#########################

Logfile show below

######################

This vers, 11.4.11.0.1.4.0, is greater than or equal to 0.175.2.0.0.42.0

/usr/bin/pkgrepo list -s http://pkg.oracle.com/solaris/release/  pkg://solaris/[email protected]:20190712T004819Z

pkgrepo returned error: 1

Now test to see whether the solaris pub supports this version of solaris

Executing: /usr/sbin/beadm create s11_test_BE_39457

Executing: /usr/sbin/beadm mount s11_test_BE_39457 /var/tmp/opscenter/s11_test_BE_39457

Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 uninstall //solaris/entire

Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 install //solaris/entire

Error: Failed to re-install package entire to BE s11_test_BE_39457

Testing Shell Limits

localhost is alive

error: The configured Oracle Solaris 11 publisher, solaris, does not support

        the version of Oracle Solaris 11 that is installed on this system.

Number of precheck error messages: 1, number of warnings: 0

############################

uname -a

SunOS UK1-SSE-OCEC-01 5.11 11.4.11.4.0 sun4v sparc sun4v

This is on a sparc T7.

pkg publisher

PUBLISHER                   TYPE     STATUS P LOCATION

solaris                     origin   online F http://pkg.oracle.com/solaris/release/

Any help would be much appreciated as i cant seem to find any info that helps.

Thanks

Best Answer

  • WollemiLover
    WollemiLover Member Posts: 5
    edited November 2019 Accepted Answer

    Before I installed Ops Center about a year ago on 11.3, I downloaded my support repository certificate and key and configured access to the support repository.

    Here was the exact command I used to do that:

    pkg set-publisher \

    > -k ~/Downloads/pkg.oracle.com.key.pem \

    > -c ~/Downloads/pkg.oracle.com.certificate.pem \

    > -G "*" -g https://pkg.oracle.com/solaris/support/ solaris

    Also, I could not be sure from output you provided, did you run "OCDoctor# ./OCDoctor.sh --ec-prereq"   and fix any issues?

Answers

  • EliazAnsari-Oracle
    EliazAnsari-Oracle Member Posts: 252 Employee
    edited November 2019

    Hello ,

    I have moved your thread to Enterprise Manager Ops Center .

    Kindest Regards,

    Ansari

  • User_KS02L
    User_KS02L Member Posts: 11 Green Ribbon
    edited November 2019

    Ahh, thanks.

    FYI, output for OCDoctor is below

    Ops Center Doctor 4.70  [SunOS11.4.11.4]

    ========== Checking 12c Enterprise Controller Requirements ... ====================

    OK: Size of Main Memory: 64000 MB

    OK: ZFS ARC cache is already limited

    OK: Size of swap space is good for local or remote database installation:  32767 MB

    OK: /tmp size is not limited in /etc/vfstab

    OK: Found enough disk space on /var/opt/sun/xvm (2.0T)

    OK: Found enough disk space on /opt (1013G)

    OK: Found enough disk space on /tmp (85G)

    OK: no running Cacao instance found

    OK: None or unique Cacao SMF instance found

    OK: All required packages are installed

    OK: No leftover package from OS Provisioning found

    OK: Connected to the Solaris repository successfully (http://pkg.oracle.com/solaris/release/)

    OK: Found only one pkg/server instance

    WARNING: Did not find /etc/netboot folder (Bug 15781475).

             Run 'mkdir /etc/netboot' prior to installing the EC to avoid issues with Linux OS provisioning from this S11 colocated proxy.

             You can ignore this message if you are not planning on using the colocated proxy for Linux OS provisioning.

    OK: Solaris 11 Update 11 is installed

    OK: Not Solaris 11.3.14|15|16

    OK: pkg://solaris/package/svr4 is installed

    OK: No known conflicting packages exist

    OK: Patches for extendedFILE library are installed

    OK: /etc/profile has the umask of 022

    OK: Verified correct umask

    OK: Network ports needed by Management node and Proxy are not in use

    OK: All required SMF services are online

    OK: Checked for ssh requirements

    OK: No SUNWjass installed

    OK: Checked for user & group 'webservd'

    OK: Checked for output messages from /etc/profile

    OK: No partially installed packages

    OK: prtdiag doesn't hang

    OK: This is not a T3 machine (if it was then a workaround may be needed)

    OK: No Solaris 11 leftover packages found

    OK: /usr/local does not exist.

    OK: Locales are OK ("[email protected]")

    OK: No '*' in /etc/auto_home

    OK: Directory /guests does not exist.

    OK: Hostname *****doesn't resolve to 127.0.0.1

    OK: Hostname ***** resolves to 172.29.100.10 and back properly

    OK: localhost resolves to 127.0.0.1

    OK: DNS does not unexpectedly resolve hostname '_default_'

    OK: No development build of cacao is installed

    OK: autofs service is online

    OK: package [email protected] is not installed

    OK: package driver/x11/xsvc is not installed

    OK: ulimit -Sn is 1024

    OK: ulimit -Hn is 65536

    OK: No leftover /var/js directory from a previous installation found.

    OK: No leftover SMF services from a previous OpsCenter EC, PC or Agent installation found.

    OK: Found 2 DB installation files for OpsCenter 12.3.1 or higher in /var/tmp/downloads

    OK: Found dedicated zpool(s) for the co-located Database

  • Nik
    Nik Member Posts: 2,732 Bronze Crown
    edited November 2019

    Hi.

    Publisher for Solaris configured for use direct internet repository.

    This system have  direct access to internet?  Can you ping pkg.oracle.com ?

    Regards,

      Nik

  • User_KS02L
    User_KS02L Member Posts: 11 Green Ribbon
    edited November 2019

    HI there, thanks for the reply.

    Cant ping it, but then again i cant from my laptop either. Yup, internet access is through a proxy so i've set the http and https proxy env variables. pkd publisher details below

    PUBLISHER                   TYPE     STATUS P LOCATION

    solaris                     origin   online F http://pkg.oracle.com/solaris/release/

    I can curl to it (and other internet addresses so connectivity appears ok.

    Interestingly. if i try to execute the commands which appear to fail (indicated in the log) the first is

    # /usr/bin/pkgrepo list -s http://pkg.oracle.com/solaris/release/  pkg://solaris/[email protected]:20190712T004819Z

    This retrieves the catalog 'solaris' in X number of MB but then results in the following

    PUBLISHER NAME                                          O VERSION

    pkgrepo list: The following pattern(s) did not match any packages:

            pkg://solaris/ent[email protected]:20190712T004819Z

    Not sure if that helps at all?

  • WollemiLover
    WollemiLover Member Posts: 5
    edited November 2019 Accepted Answer

    Before I installed Ops Center about a year ago on 11.3, I downloaded my support repository certificate and key and configured access to the support repository.

    Here was the exact command I used to do that:

    pkg set-publisher \

    > -k ~/Downloads/pkg.oracle.com.key.pem \

    > -c ~/Downloads/pkg.oracle.com.certificate.pem \

    > -G "*" -g https://pkg.oracle.com/solaris/support/ solaris

    Also, I could not be sure from output you provided, did you run "OCDoctor# ./OCDoctor.sh --ec-prereq"   and fix any issues?

  • WollemiLover
    WollemiLover Member Posts: 5
    edited November 2019

    And you'd need to include directives for configuring proxy since you are proxied.

  • Nik
    Nik Member Posts: 2,732 Bronze Crown
    edited November 2019

    Hi.

      http://pkg.oracle.com/solaris/release/   -It's base repository without any update.

    But You have preinstalled solaris , that  more fresh then base SRU.

       So You need connect to support repository  https://pkg.oracle.com/solaris/support/

    Instruction how do it:  https://docs.oracle.com/cd/E37838_01/html/E60982/installkeycert.html

    But this possible only with active support contract.

    Regards,

      Nik

  • User_KS02L
    User_KS02L Member Posts: 11 Green Ribbon
    edited November 2019

    Thanks for the info there all. I'll update the publisher and see where i get from there. Will post back here either way.

    Thanks again

  • User_KS02L
    User_KS02L Member Posts: 11 Green Ribbon
    edited November 2019

    Thanks all for the help, sorting out the publisher sorted my install issue. Cant believe i didnt spot the difference or support vs release!

    Cheesr

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