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PC issue : Unable to login oracle EBS 12.1.3

user12201203
user12201203 Member Posts: 2 Blue Ribbon
edited Dec 16, 2019 8:05AM in Identity Manager

We have few PCs unable unable to use oracle EBS application. Once user enter username/password and click Login nothing happens. Just screen blink no error message such as invalid username/password. Password field is blank. Tried clearing IE/Java history, temporary files, cache, uninstall Java and Internet explorer nothing helps. We tried in private browsing session also same behavior.  PC use to work before. This issue is occurring for all EBS instance such as production,development,test......

Could you please suggest how to resolve this issue.

EBS : 12.1.3

OS : Windows 10

Java : Java 8 and 162

IE : 11.0.155

Answers