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Search results options not showing options

Drop down is not appearing with options when searching for employees. Constantly

showing “No Results Found” even though the person is found when clicking on “Advanced Search”Navigation: On the dashboard, select My Client Groups > Talent > Add Check-In Document

When clicking on Advanced Search, this page opens with the results:

The drop down on the first page should automatically identify the search. Users should not have

to always click into advanced search to identify employees