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i can,t creat account in the dlinkddns

Mahdi-pc
Mahdi-pc Member Posts: 1
edited Jan 23, 2020 9:57AM in Dyn Community

please help me i want create account but the dlinkddns web sait say your serial number is use in.but i don,t create account with my serial number of my d-link.and dny support don,t help me.

my device:dsl modem

s/n:QX9s1H2011227

RotBlitz

Answers

  • RotBlitz
    RotBlitz Member Posts: 149 Red Ribbon
    edited Jan 23, 2020 7:15AM

    Hi @Mahdi-pc,

    As you can see from the top note in this forum, this is a user to user communication platform, and we users cannot help with such account specific problems, because we have no access to the database where the router serial numbers are held.  You would have to report this incident to [email protected].

  • Michael.R.Taylor-Oracle
    Michael.R.Taylor-Oracle Posts: 255 Employee
    edited Jan 23, 2020 9:57AM

    Hi @Mahdi-pc,

    Assuming you are trying to set up an account to get your free host name via d-link. While Oracle + Dyn provides the services for d-link, we do not have anything to do with account provisioning in this capacity. You will need to contact d-link customer support regarding this.

    Mike

    Oracle + Dyn

    RotBlitz