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Unable to open pdf report

1008730 Member Posts: 194
edited Feb 7, 2020 4:29AM in Financial Data Management

Users are often unable to run report from FDM as pdf file. Each time the report is tried to be run the file extension type changes. For example; if run for the first time file type .pdf(1) then the next time the file type will be .pdf(2).

"This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default apps setting page".

I actually tried creating the association in Windows and it didn't really help.

So sometimes I can open the report, and sometimes not.

Is there a definite way to fix this issue? Thanks for any help!