OPs Centre Agent Configuration Failure (EC 12C R4, solaris 11.4)

User_KS02L

Hi there.

Im experiencing and issue deploying the OPs Centre agent to one of my IO Domain hosts. The Agent does install but fails on configurations with the following

#######

executing step : scn_agent

scn_agent Common Agent Container environment is OK

Configuring for a Virtualization Controller

Checking if the cacao scn-agent instance exists

creating cacao scn-agent instance

Unexpected return code [1] from command: [/usr/sbin/svcadm refresh -s svc:/application/management/common-agent-container-1:scn-agent].

Cannot register SMF service for instance: [scn-agent].

cannot create instance <scn-agent>

#######

When i look in to things a little i see the svc:/system/sp/management:default service is in maintenance mode.

# svcs -xv svc:/system/sp/management:default

svc:/system/sp/management:default (Oracle Server Hardware Management Agent)

State: maintenance since Tue Mar 10 09:13:30 2020

Reason: Start method failed repeatedly, last died on Killed (9).

   See: http://support.oracle.com/msg/SMF-8000-KS

   See: http://docs.sun.com

   See: /var/svc/log/system-sp-management:default.log

Impact: This service is not running.

The log file shows

"Could not open bmc device: Resource temporarily unavailable"

Now, interestingly enough, any interaction with the SP results in and error

eg

# ipmitool -I bmc lan print

Could not open bmc device: Resource temporarily unavailable

Unable to connect on interface bmc

My other servers (with IODomains on) are fine, just this one seems to error. Any suggestions as im a little lost

Thanks

Tedw-Oracle

I would reset the system controller to start off with.  You can do that while the OS runs without any impact.  The command I usually run follows, but use the one appropriate to your machine:

> reset /SP

The next thing to do is to update your OCDoctor to the latest version.  A new version of OCDoctor (4.71) is now available for download, but it will not update automatically because of a couple bugs.

To download for new installations:

https://updates.oracle.com/OCDoctor/OCDoctor-latest.zip

or existing installations, run:

# /var/opt/sun/xvm/OCDoctor/OCDoctor.sh --update

Note: If upgrading from v4.70 or earlier, due to bug 30652751, the --update option will not work over https. The workaround is to download OCDoctor-latest.zip to /var/tmp using a browser or wget.  The following example commands show a typical update using the download:

# cd /var/opt/sun/xvm/OCDoctor

# ./OCDoctor.sh --update --file /var/tmp/OCDoctor-latest.zip

Once you have the latest OCDoctor, then check your system with:

# OCDoctor.sh --agent-prereq [--force]

That should tell you what needs to be done for your agent to install.  If nothing there works or helps you figure it out, then open a SR.

If this helps you solve the issue, please mark it that way.  We appreciate it.

Thanks, Ted

User_KS02L

Hi there. Sorry for the delay replying.

yeah, we did reset the Sp but to no avail so a ticket is now open with Oracle.

Thanks for the response.

Cheers

Tedw-Oracle

Sounds like we are on the same page here.  Nice work, and thanks.

~Ted