Transfer of domains from DynDNS to name.com doesn't work — oracle-tech

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Transfer of domains from DynDNS to name.com doesn't work

42449954244995 Posts: 3
edited May 12 in Dyn Community

I tried to use https://www.name.com/welcome-to-name?cb=dyn_domino, but when I enter my DynDNS domain name, I get an error: «Sorry, but we do not have any record of this domain».

How can I get my domain back?

Answers

  • Michael.R.Taylor-OracleMichael.R.Taylor-Oracle Posts: 252 Employee
    edited May 5

    Hi @4a911de4-0394-4652-8c63-c79ca8684db2,

    To verify was your domain hosted via Dyn, or just your DNS? Only domains were migrated to name.com, any DNS services remained with Oracle/Dyn. If you haven't already, you can email [email protected] to submit a ticket and our support teams can look into the matter. Once done, feel free to PM me with the ticket number and I can follow up with support for you.

    I have added you as a friend. Once the invite is accepted you can PM me with your ticket number.

    Mike

    Oracle + Dyn

  • 42449954244995 Posts: 3
    edited May 12

    Thank you.

    I'll write you a PM.

    My main goal is to get my domains back. I also have some questions about DNS services, but those questions are less important.

  • 42449954244995 Posts: 3
    edited May 12

    I cannot send you PM despite you are following me.

    My ticket number is #01222489.

  • Michael.R.Taylor-OracleMichael.R.Taylor-Oracle Posts: 252 Employee
    edited May 12

    Thank you. I will follow up with support on that ticket.

    Mike

    Oracle + Dyn

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