OEM 13.4 Install Agent Software in host Linux x86-64 Redhat 5.8

HulFlyS

Hello friends,

I need to install OEM Agent Software in a Linux x86-64 Redhat 5.8, but when I try to install, in the prerequisites say:

Error: "This Oracle software is not certified on the current operating system."

Cause: "Expected Result: One of enterprise-6, oracle-8, oracle-7, SuSE-11, SuSE-12, redhat-6, redhat-7 Actual Result: redhat-5.8 Test completed. The general result of this check is: Failed"

I download and apply the Agent Software 12.1.0.5.0

So I try to install the Agent in the host, but I can't select the 12.1.0.5.0 version:

How could I select the Agent Software 12.1.0.5.0 to install in the host Linux x86-64 Redhat 5.8?

Thanks a lot and Regards.

Venkata Thiruveedhi-Oracle

Hi,

If OEM version is 13.4, you will not be able to install a 12.1.0.5 Agent.

Scenario 1:

If this is a new 13.4 EM install, you can only install 13.4 Agent.

Scenario 2:

If your environment is upgraded to 13.4 EM version, you might have upgraded from 13.2 / 13.3.

In that case you should be able to install 13.2 / 13.3 Agent.

Best Regards,

Venkat

HulFlyS

Hi,

Thank you very much for your help.

Then I will not be able to install the Agent Software on my Linux x86-64 Redhat 5.8 server.

Best Regards.

Venkata Thiruveedhi-Oracle

Hi,

If your environment is newly installed 13.4 EM, then yes, you can not install 12c Agent using it.

Regards,
Venkat

HulFlyS

Hi,

Is there a way to force installation? I say this because it is only a warning and not is a failure.

Best regards.

Venkata Thiruveedhi-Oracle

Hi,

From customer point of view, it just a warning.

But this would be related to many underneath.
+ Agent Operations

+ Target Discovery

+ Target Monitoring (Collection Of Metrics + Other operations)

Any issue during the above will not be assisted by Oracle as it is an uncertified combination.

Best Regards,
Venkat

HulFlyS

Ok, Thank you very much for your help.

Best Regards.

Venkata Thiruveedhi-Oracle

Hi,

But again, which this combination, even if you try to force install the agent.

The agent startup will fail.

I have tried testing in one of the in house environment by forcing the agent install.. But it fails with following error:

OMS decided to shutdown the agent because of the following reason sent from OMS:  EM_PLUGIN_MISMATCH_AND_AGENT_NOT_YET_MANAGED

So, it will not work.

Best Regards,
Venkat