Tell us about your experience with the "Oracle Enterprise Manager App for Grafana ”

ganessub-Oracle

Please ensure you are using the correct version of the Grafana EM plugin and compatible EM RUs. Look at the compatibility matrix on the Grafana EM plugin download page.

ganessub-Oracle

https://community.oracle.com/tech/apps-infra/discussion/comment/16835526#Comment_16835526

Please make sure your Grafana EM plugin (frontend) is compatible with your OEM RU version(backend).

https://www.oracle.com/enterprise-manager/downloads/grafana-downloads.html

Rob Fish

ok, I need to update my OEM 13.5 to RU4 or higher - thanks

ganessub-Oracle

https://community.oracle.com/tech/apps-infra/discussion/comment/16835526#Comment_16835526

Do you see any specific file permission-related errors in the Grafana server log? Verify your default unmask setting to see whether it is taking away the required permission on the reported files. Please paste any relevant error messages from the Grafana server log file here if you still can't resolve it.

Rob Fish

I am using V2.0 of the plugin and I am getting the same error when configuring the datasource. I have attached a screen shot.

ganessub-Oracle

https://community.oracle.com/tech/apps-infra/discussion/comment/16835722#Comment_16835722

Please paste the error messages thrown into Grafana's server log when you do this configuring action. Also, hit the Save&Test button and capture the errors thrown into Grafana's server log.

Rob Fish

I have Grafana in debug logging mode. Here is the output from grafana.log when I hit the save & test button;

t=2022-05-16T14:58:43+0000 lvl=dbug msg="recording state cache metrics" logger=ngalert now=2022-05-16T14:58:43+0000

t=2022-05-16T14:58:43+0000 lvl=dbug msg="alert rules fetched" logger=ngalert count=0 disabled_orgs=[]

t=2022-05-16T14:58:50+0000 lvl=dbug msg="Received command to update data source" logger=datasources url=http://xoradba1t1v.opr.test.statefarm.org:7788

t=2022-05-16T14:58:50+0000 lvl=dbug msg="Applying default URL parsing for this data source type" logger=datasource type=oracle-emcc-datasource url=http://xoradba1t1v.opr.test.statefarm.org:7788

t=2022-05-16T14:58:50+0000 lvl=dbug msg="Querying for data source via SQL store" logger=datasources id=4 orgId=1

t=2022-05-16T14:58:50+0000 lvl=dbug msg="Applying default URL parsing for this data source type" logger=datasource type=oracle-emcc-datasource url=http://xoradba1t1v.opr.test.statefarm.org:7788

t=2022-05-16T14:58:50+0000 lvl=info msg="Request Completed" logger=context userId=1 orgId=1 uname=admin method=POST path=/api/datasources/proxy/4/em/websvcs/restful/grafana/v1/ status=403 remote_addr=10.2.91.129 time_ms=42 size=239 referer=http://xoradba1t2g.opr.test.statefarm.org:3000/datasources/edit/F9_yODu7k

t=2022-05-16T14:58:53+0000 lvl=dbug msg="alert rules fetched" logger=ngalert count=0 disabled_orgs=[]

t=2022-05-16T14:58:58+0000 lvl=dbug msg="recording state cache metrics" logger=ngalert now=2022-05-16T14:58:58+0000

ganessub-Oracle

https://community.oracle.com/tech/apps-infra/discussion/comment/16835723#Comment_16835723

Can you also look at OEM side log(emoms.trc) and see any errors thrown there when you do the Save&Test action?

Rob Fish

No errors are logged in emoms.trc when I am hitting the save & test button

Murtaza Husain-Oracle

@Rob Fish Can you spell out the versions of both Grafana server and EM where you are seeing these errors?