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what if the hardware is good ?

User_DB2ZP
User_DB2ZP Member Posts: 4 Green Ribbon
edited June 2020 in Oracle VM

I see in my environment the hardware is latest and running with latest firmware and drivers.

This is not the first time or first host with this error message and host is blocking network on that perticular interface. The same cannot be resolved until the host reboot.

Thanks

Surendra

Answers

  • Nik
    Nik Member Posts: 2,775 Bronze Crown
    edited May 2020

    Hi.

       1.  Latest Hardware and latest FW, drivers is not garantee that it not have problem.

    What error message you have ?

    2. In case You have support for hardware/ software - open SR for troubleshoot problem.

    3. Collect more information:

        -  What system state before problem happened ?

                   - CPU looad, memory usage,  network load etc.

                   - May be you have correlation with some other events ( load, jobs etc)

    You should do general trubleshoot procedure.  Problem may be  on hardware  or software side.

    Regards,

      Nik

  • User_DB2ZP
    User_DB2ZP Member Posts: 4 Green Ribbon
    edited June 2020

    Hi Nik,

    1.Error message is as mentioned in the doc.id "host block messages"

    2. we have logged case with both hardware and software however both says good from their end

    3.cpu load, memory load and network load are all good not peak usage at that time.

    Thanks

    Surendra

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