BI Publisher Configuration failed while installing EMCC13.4 — oracle-tech

    Forum Stats

  • 3,708,765 Users
  • 2,241,124 Discussions
  • 7,840,598 Comments

Discussions

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

BI Publisher Configuration failed while installing EMCC13.4

LauryLaury Posts: 1,618 Silver Badge
edited June 2020 in Enterprise Manager

Hi,

While installing EMCC 13.4 on OEL 7.6 with a database template from 12.1.0.2.0_Database_Template_for_EM13_1_0_0_0_Linux_x64.zip, I got the following error:

INFO: oracle.sysman.top.oms:file flush successfully INFO: oracle.sysman.top.oms:file closed successfully INFO: oracle.sysman.top.oms:The plug-in BI Publisher Configuration has failed its perform method

I do not use the BI Publisher, and during the setup stage, Im have chosen:

- Uncheck "Configure a Shared Location for Oracle BI Publisher"

- Check "Enable BI Publisher"

Even if I press "retry" the installation do not go further.

Also from the GUI, no way to "skip" only to "cancel".

Did someone encountered such a situation?

Thanks by advance.

Loc Nhan-Oracle

Best Answer

  • Loc Nhan-OracleLoc Nhan-Oracle Posts: 770 Employee
    edited June 2020 Accepted Answer

    Laury,

    The error "The plug-in BI Publisher Configuration has failed its perform method" matches with the error reported in the following MOS note:

    13.4: OMS Install/Upgrade Fails During BIP Configuration (Doc ID 2634802.1)

    Please check the MOS note to verify if you might be hitting the same issue. If so, the doc includes a couple of solutions that you can try out.

    Regards,

    Loc 

Answers

  • Venkata Thiruveedhi-OracleVenkata Thiruveedhi-Oracle Posts: 590 Employee
    edited June 2020

    Hi,

    First verify the following log file:

    <OMS_HOME>/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/bipublisher/bipublisher.log

    If it already had the following information:

    Use the following URL to access:

    1. Enterprise Manager Cloud Control URL: https://<OMS_HOSTNAME>:<PORT>/em

    2. Admin Server URL: https://<OMS_HOSTNAME>:<PORT>/console

    Then you can proceed with the following steps:

    1) Enable BIP with the following command :

    $./emctl config oms -enable_bip

    2) Configure BIP with:

    $./configureBIP

    3) Restart OMS :

    $./emctl stop oms -all -force

    $./emctl start oms

    Best Regards,

    Venkat

  • LauryLaury Posts: 1,618 Silver Badge
    edited June 2020

    Hi,

    Can you explain me what you mean with:

    <OMS_HOME>/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/bipublisher/bipublisher.log

    I do not have such a gc_inst directory.

    Kind Regards

  • Loc Nhan-OracleLoc Nhan-Oracle Posts: 770 Employee
    edited June 2020

    Hi Laury,

    The gc_inst directory, by default, is in the parent directory of the OMS HOME or Middleware HOME. For example, if your OMS HOME is /u01/oracle/em13/middleware, the path of gc_inst should be /u01/oracle/em13/gc_inst.

    Regards,

    Loc

  • LauryLaury Posts: 1,618 Silver Badge
    edited June 2020

    Hi,

    In my situation, Oracle Home (EMCC13) is: /u01/app/oracle/base/product/middelware/134.

    Then, gc_inst is to be found on /u01/app/oracle/base/product/middelware.

    Thus just a level higher.

    I do not have such:

    BIP/logs/bipublisher/bipublisher.log

    Instead I have:

    ---

    [[email protected] servers]$ pwd

    /u01/app/oracle/base/product/middelware/gc_inst/user_projects/domains/GCDomain/servers

    [[email protected] servers]$ ls -l

    total 16

    -rw-r-----. 1 oracle oinstall   14 Jun  3 20:21 AdminServerTag

    drwxr-x---. 3 oracle oinstall 4096 Jun  3 20:27 domain_bak

    drwxr-x---. 9 oracle oinstall 4096 Jun  3 20:11 EMGC_ADMINSERVER

    drwxr-x---. 9 oracle oinstall 4096 Jun  3 20:13 EMGC_OMS1

    ---

    Here is what I get from the screenshot:

    pastedImage_0.png

    Here are the llnes that I can see when I click "View Log" for the "BI Publuisher Configuration".

    ---

    ...

    INFO: oracle.sysman.top.oms:calling function BIPConfig : writeInFile:/u01/app/oracle/base/product/middelware/134/install/setupinfo.txt data

    This information is also available at:

    /u01/app/oracle/base/product/middelware/134/install/setupinfo.txt

    See the following for information pertaining to your Enterprise Manager installation:

    Use the following URL to access:

    1. Enterprise Manager Cloud Control URL: https://oel764-emcc13.localdomain:7803/em

    2. Admin Server URL: https://oel764-emcc13.localdomain:7102/console

    INFO: oracle.sysman.top.oms:start writing

    INFO: oracle.sysman.top.oms:data written successfully

    INFO: oracle.sysman.top.oms:file flush successfully

    INFO: oracle.sysman.top.oms:file closed successfully

    INFO: oracle.sysman.top.oms:The plug-in BI Publisher Configuration has failed its perform method

    ---

    Any other ideas?

    Kind Regards

  • Loc Nhan-OracleLoc Nhan-Oracle Posts: 770 Employee
    edited June 2020 Accepted Answer

    Laury,

    The error "The plug-in BI Publisher Configuration has failed its perform method" matches with the error reported in the following MOS note:

    13.4: OMS Install/Upgrade Fails During BIP Configuration (Doc ID 2634802.1)

    Please check the MOS note to verify if you might be hitting the same issue. If so, the doc includes a couple of solutions that you can try out.

    Regards,

    Loc 

  • LauryLaury Posts: 1,618 Silver Badge
    edited June 2020

    HI Loc,

    Thanks,, I had found it already.

    I am waiting to see the results...

    Kind Regards

  • LauryLaury Posts: 1,618 Silver Badge
    edited June 2020

    Hi,

    In my situation it has been solved with the above MOS Doc ID.

    Kind Regards

    Loc Nhan-Oracle
  • User_7M7IAUser_7M7IA Posts: 1 Newbie

    Hi Laury

    I am experiencing the same issue I try the MOS Doc ID, still couldn't resolved the issue. Can you please explain the steps you took.


    Thanks

  • LauryLaury Posts: 1,618 Silver Badge

    Hi User_7M7IA,


    As I mentioned above, it was solved for me with 13.4: OMS Install/Upgrade Fails During BIP Configuration (Doc ID 2634802.1).

    But in fact I didn't use the BI.

    If this MOS note didn't help, can you outline all the steps you did to install EMCC (database RDBMS version, template or not template,...)?

    At the same time can you outline at what stage you got a problem and what errors you got - before to implement the workaround from the MOS note?

    Can you outline what you have done after implementing this note, and what errors you got?

    Without this additional information it is difficult to give an help.


    Kind Regards

Sign In or Register to comment.