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Contact- Error:A parent for this record wasn't found

4242665
4242665 Member Posts: 4
edited Jul 2, 2020 11:54AM in HCM Cloud Service

hi,

I'm trying to upload this contact file:

  METADATA|Contact|EffectiveStartDate|StartDate|SourceSystemId|SourceSystemOwner   METADATA|ContactRelationship|PersonId(SourceSystemId)|RelatedPersonNumber|ContactType|EffectiveStartDate|EmergencyContactFlag|LegislationCode|PersonalFlag|PrimaryContactFlag|SequenceNumber|ExistingPerson|SourceSystemOwner|SourceSystemId

  METADATA|ContactName|NameType|PersonId(SourceSystemId)|EffectiveStartDate|FirstName|LastName|LegislationCode|SourceSystemId|SourceSystemOwner

  METADATA|ContactEmail|EmailAddress|EmailType|PersonId(SourceSystemId)|DateFrom|PrimaryFlag|SourceSystemId|SourceSystemOwner

  METADATA|ContactPhone|PhoneNumber|PhoneType|AreaCode|CountryCodeNumber|PersonId(SourceSystemId)|DateFrom|PrimaryFlag|SourceSystemId|SourceSystemOwner

  MERGE|Contact|2020/07/02|2020/07/02|223257_201956_noa|WIX_FUSION_HDL

  MERGE|ContactRelationship|223257_201956_noa|223257|P|2020/07/02|Y|IL|Y|N|1|N|WIX_FUSION_HDL|223257_201956_noaR

  MERGE|ContactName|GLOBAL|223257_201956_noa|2020/07/02|noa|test|IL|223257_201956_noaN|WIX_FUSION_HDL

  MERGE|ContactEmail|[email protected]|H1|223257_201956_noa|2020/07/02|Y|223257_201956_noaE|WIX_FUSION_HDL

  MERGE|ContactPhone|123123|H1||972|223257_201956_noa|2020/07/02|Y|223257_201956_noaP|WIX_FUSION_HD

but i'm getting this error:

A parent for this record wasn't found. Use any of the four supported key-resolution systems to supply a valid parent reference.

what should i do? hoe to fix it?

Best Regards

Renana

Answers