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Install EM 13.4 on Solaris 11.4 fail

Tnrt
Tnrt Member Posts: 5 Blue Ribbon
edited September 2020 in Enterprise Manager

Hello,

I install Enterprise Manager 13.4 on Solaris 11.4. At the Installation detail page after I filled directory and select next. I found popup "error" without any error text.

Log file show as the following:

2020-07-26 07:15:29,986 INFO  [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: AGENT_BASE_DIR

2020-07-26 07:15:29,987 INFO  [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - calling query: isValidAgentHome

2020-07-26 07:15:29,987 OFF   [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: /u01/app/em/oms

2020-07-26 07:15:29,987 OFF   [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: /u01/app/em/agent

2020-07-26 07:15:29,987 OFF   [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AGENT_BASE_DIR=/u01/app/em/agent

2020-07-26 07:15:29,987 INFO  [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validateHostname: specified hostname is  and Installer detected fully qualified hostname is

2020-07-26 07:15:29,987 INFO  [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Checking whether provided hostname() and Installer detected hostname() has same IPAdress: Same IPAddress

2020-07-26 07:15:30,039 INFO  [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Free Port detected is: 1025

2020-07-26 07:15:30,039 WARNING [34] oracle.sysman.nextgen.utils.NextGenInventoryUtil - @ncc: getDefaultHomeName() is acquiring a write lock

2020-07-26 07:15:30,040 INFO  [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - calling query: isFreeDiskSpaceAvailable

2020-07-26 07:15:30,040 OFF   [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: 25769803776

2020-07-26 07:15:30,040 OFF   [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: 2669674496

2020-07-26 07:15:30,040 OFF   [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: 1623461888

2020-07-26 07:15:30,042 INFO  [34] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - POPUP ERROR:

OMS-install_error2.png

Tagged:
EliazAnsari-Oracle

Answers

  • EliazAnsari-Oracle
    EliazAnsari-Oracle Member Posts: 252 Employee
    edited August 2020

    Hello ,

    Would be interested to look at following logs :

    /<tmp location>/OraInstall<timestamp>/install<timestamp>.log

    /OMS_HOME/cfgtoollogs/

    Ensure you mask your ip address / hostname / ports for security reasons .

    Ensure you have a good space in tmp or custom tmp around 12GB .

    Are you using a Mobaxterm or Xming  ? If yes try restarting the  Mobaxterm or Xming and try it .

    Kindest Regards

    Ansari

  • User_0WOVP
    User_0WOVP Member Posts: 4 Red Ribbon
    edited September 2020

    have you solved the issue?

    I have the same problem

  • EliazAnsari-Oracle
    EliazAnsari-Oracle Member Posts: 252 Employee
    edited September 2020

    Hello ,

    You can review my previous updates and share the information .Ensure you mask your ip address / hostname / ports for security reasons .

    Kindest Regards

    Ansari

  • User_0WOVP
    User_0WOVP Member Posts: 4 Red Ribbon
    edited September 2020

    2020-09-01 13:01:58,565 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Selected config=true

    2020-09-01 13:01:58,566 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: ORACLE_MIDDLEWARE_HOME_LOCATION

    2020-09-01 13:01:58,566 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - ORACLE_MIDDLEWARE_HOME_LOCATION=/oh01

    2020-09-01 13:01:58,567 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: ORACLE_HOSTNAME

    2020-09-01 13:01:58,567 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validateHostname:passed hostname is : ccontrol

    2020-09-01 13:01:58,567 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validateHostname: specified hostname is ccontrol and Installer detected fully qualified hostname is ccontrol

    2020-09-01 13:01:58,567 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Checking whether provided hostname(10.10.20.244) and Installer detected hostname(10.10.20.244) has same IPAdress: Same IPAddress

    2020-09-01 13:01:58,652 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Free Port detected is: 1025

    2020-09-01 13:01:58,652 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Warning:Oracle recommends a fully qualified domain name instead of a short name for the host name.

    2020-09-01 13:01:58,653 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validating variable: AGENT_BASE_DIR

    2020-09-01 13:01:58,653 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - calling query: isValidAgentHome

    2020-09-01 13:01:58,654 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: /oh01

    2020-09-01 13:01:58,654 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: /agent

    2020-09-01 13:01:58,654 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - AGENT_BASE_DIR=/agent

    2020-09-01 13:01:58,654 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - POPUP WARNING:Host Name: Oracle recommends a fully qualified domain name instead of a short name for the host name.

    2020-09-01 13:02:00,577 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validateHostname:passed hostname is : ccontrol

    2020-09-01 13:02:00,578 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - validateHostname: specified hostname is ccontrol and Installer detected fully qualified hostname is ccontrol

    2020-09-01 13:02:00,578 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Checking whether provided hostname(10.10.20.244) and Installer detected hostname(10.10.20.244) has same IPAdress: Same IPAddress

    2020-09-01 13:02:00,646 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - Free Port detected is: 1025

    2020-09-01 13:02:00,646 WARNING [24] oracle.sysman.nextgen.utils.NextGenInventoryUtil - @ncc: getDefaultHomeName() is acquiring a write lock

    2020-09-01 13:02:00,647 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - calling query: isFreeDiskSpaceAvailable

    2020-09-01 13:02:00,647 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: 25769803776

    2020-09-01 13:02:00,647 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: 2669674496

    2020-09-01 13:02:00,647 OFF   [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - arg: 1623461888

    2020-09-01 13:02:00,651 INFO  [24] oracle.sysman.oii.oiio.oiiol.OiiolTextLogger - POPUP ERROR:

    [email protected]:/oh01# df -h /tmp

    Filesystem             Size   Used  Available Capacity  Mounted on

    swap                    16G   192M        16G     2%    /tmp

    [email protected]:/oh01#

  • User_0WOVP
    User_0WOVP Member Posts: 4 Red Ribbon
    edited September 2020

    It works !!!!

    The problem was I had set ORACLE_HOME and ORACLE_SID environment variables.

    Install documentation says:

    • You must not set the ORACLE_HOME and ORACLE_SID environment variables. You must ensure that the Oracle directories do NOT appear in the PATH.

    After I remove those variables, the installation passed to the next step.

    Regards.

    EliazAnsari-Oracle
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