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Oracle SOA 12.2.1.4 Installer Fails to Launch on Windows - Self extraction failed

User_L2FJ5
User_L2FJ5 Member Posts: 4 Blue Ribbon
edited Sep 16, 2020 3:59AM in SOA Suite Discusssions

Oracle SOA 12.2.1.4 Installer Fails to Launch on Windows-10 - Self extraction failed.

I have tried few work around mentioned by people like ..keeping both extracted file as one folder, both zip file and extracted file in one folder,only extract 1st zip not to extract 2nd zip etc..

I am using compatible JDK(jdk-8u261-windows-x64) version.

I have extracted both soa installer and kept both extracted jar files in one folder.

Running from command line- cmd run as administartor.

Error details are as below.

C:\software\soa>%JAVA_HOME%\bin\java -jar fmw_12.2.1.4.0_soa_quickstart.jar

Launcher log file is C:\Users\****\AppData\Local\Temp\OraInstall2020-09-14_06-48-57AM\launcher2020-09-14_06-48-57AM.log.

Extracting the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Self extraction to C:\Users\****\AppData\Local\Temp\orcl7310442553719096326.tmp failed.

The log is located here: C:\Users\****\AppData\Local\Temp\OraInstall2020-09-14_06-48-57AM\launcher2020-09-14_06-48-57AM.log.

Press Enter to exit

Any help would be appreciated.

Regards,

AB.

Best Answer

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Sep 14, 2020 7:29AM Accepted Answer

    Hi AB,

    I tried it myself, to reproduce your problem. There are three main reasons where it can fail. The first and main reason is running the installer in a regular command window.

    So you need to use a so-called "elevated command window". Or in other words a command window in administrator mode.

    pastedImage_0.png

    From your question I understand you claim to have done that.

    The other fault could be:

    c:\Data\Projects\vagrant\Stage\Extracted\fmw\12.2.1.4\soa_qs>java -jar fmw_12.2.1.4.0_soa_quickstart.jarLauncher log file is C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-13-09PM\launcher2020-09-14_01-13-09PM.log.Extracting the installer . . . . . . . . . . . . . . . . . . DoneThis installer must be executed using a Java Development Kit (JDK)but C:\Program Files\Java\jre1.8.0_261 is not a valid JDK Java Home.The log is located here: C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-13-09PM\launcher2020-09-14_01-13-09PM.log.Press Enter to exit

    Here I ran it with the JRE but you must run it using the JDK:

    c:\Data\Projects\vagrant\Stage\Extracted\fmw\12.2.1.4\soa_qs>set JAVA_HOME=c:\Program Files\Java\jdk1.8.0_261c:\Data\Projects\vagrant\Stage\Extracted\fmw\12.2.1.4\soa_qs>"%JAVA_HOME%\bin\java" -jar fmw_12.2.1.4.0_soa_quickstart.jarLauncher log file is C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PM\launcher2020-09-14_01-16-30PM.log.Extracting the installer . . . . . . . . . . . . DoneChecking if CPU speed is above 300 MHz.   Actual 1498    PassedChecking monitor: must be configured to display at least 256 colors.   Actual 4294967296    PassedChecking swap space: must be greater than 512 MB    PassedChecking if this platform requires a 64-bit JVM.   Actual 64    Passed (64-bit not required)Checking temp space: must be greater than 300 MB.   Actual 222743 MB    PassedPreparing to launch the Oracle Universal Installer from C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PMLog: C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PM\install2020-09-14_01-16-30PM.logSep 14, 2020 1:17:11 PM oracle.as.install.engine.modules.configuration.ConfigurationModule onExitINFO: Cleaning up Configuration ModuleThe log(s) can be found here: C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PM.Press Enter to exit

    I couldn't make up from your output that this was the problem. But please verify the used java home. The above worked for me (running the java command using the jdk as a JAVA_HOME from an administrator-command window).

    Now the last main reason why this could fail is that you have to use the Oracle JDK 8, notOpen JDK or any other JDK make or version.

    You state that " am using compatible JDK(jdk-8u261-windows-x64) version.". Is this the Oracle JDK? It really does not work with any other JDK then the  Oracle one.

    Now what I read in your log is:

    Self extraction to C:\Users\****\AppData\Local\Temp\orcl7310442553719096326.tmp failed.The log is located here: C:\Users\****\AppData\Local\Temp\OraInstall2020-09-14_06-48-57AM\launcher2020-09-14_06-48-57AM.log.

    This could be due to a lack of space on your C: drive. Or maybe somehow you have set your temp folder to a user temp that isn't "you". So check if you can write in the C:\Users\****\AppData\Local\Temp folder. Maybe you can use a tool like CCleaner to free up space.

    Also you could show us the contents of C:\Users\****\AppData\Local\Temp\OraInstall2020-09-14_06-48-57AM\launcher2020-09-14_06-48-57AM.log.

    I hope this will get you on track.


    Kind regards,
    Martien

Answers

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Sep 14, 2020 7:29AM Accepted Answer

    Hi AB,

    I tried it myself, to reproduce your problem. There are three main reasons where it can fail. The first and main reason is running the installer in a regular command window.

    So you need to use a so-called "elevated command window". Or in other words a command window in administrator mode.

    pastedImage_0.png

    From your question I understand you claim to have done that.

    The other fault could be:

    c:\Data\Projects\vagrant\Stage\Extracted\fmw\12.2.1.4\soa_qs>java -jar fmw_12.2.1.4.0_soa_quickstart.jarLauncher log file is C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-13-09PM\launcher2020-09-14_01-13-09PM.log.Extracting the installer . . . . . . . . . . . . . . . . . . DoneThis installer must be executed using a Java Development Kit (JDK)but C:\Program Files\Java\jre1.8.0_261 is not a valid JDK Java Home.The log is located here: C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-13-09PM\launcher2020-09-14_01-13-09PM.log.Press Enter to exit

    Here I ran it with the JRE but you must run it using the JDK:

    c:\Data\Projects\vagrant\Stage\Extracted\fmw\12.2.1.4\soa_qs>set JAVA_HOME=c:\Program Files\Java\jdk1.8.0_261c:\Data\Projects\vagrant\Stage\Extracted\fmw\12.2.1.4\soa_qs>"%JAVA_HOME%\bin\java" -jar fmw_12.2.1.4.0_soa_quickstart.jarLauncher log file is C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PM\launcher2020-09-14_01-16-30PM.log.Extracting the installer . . . . . . . . . . . . DoneChecking if CPU speed is above 300 MHz.   Actual 1498    PassedChecking monitor: must be configured to display at least 256 colors.   Actual 4294967296    PassedChecking swap space: must be greater than 512 MB    PassedChecking if this platform requires a 64-bit JVM.   Actual 64    Passed (64-bit not required)Checking temp space: must be greater than 300 MB.   Actual 222743 MB    PassedPreparing to launch the Oracle Universal Installer from C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PMLog: C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PM\install2020-09-14_01-16-30PM.logSep 14, 2020 1:17:11 PM oracle.as.install.engine.modules.configuration.ConfigurationModule onExitINFO: Cleaning up Configuration ModuleThe log(s) can be found here: C:\Users\marti\AppData\Local\Temp\OraInstall2020-09-14_01-16-30PM.Press Enter to exit

    I couldn't make up from your output that this was the problem. But please verify the used java home. The above worked for me (running the java command using the jdk as a JAVA_HOME from an administrator-command window).

    Now the last main reason why this could fail is that you have to use the Oracle JDK 8, notOpen JDK or any other JDK make or version.

    You state that " am using compatible JDK(jdk-8u261-windows-x64) version.". Is this the Oracle JDK? It really does not work with any other JDK then the  Oracle one.

    Now what I read in your log is:

    Self extraction to C:\Users\****\AppData\Local\Temp\orcl7310442553719096326.tmp failed.The log is located here: C:\Users\****\AppData\Local\Temp\OraInstall2020-09-14_06-48-57AM\launcher2020-09-14_06-48-57AM.log.

    This could be due to a lack of space on your C: drive. Or maybe somehow you have set your temp folder to a user temp that isn't "you". So check if you can write in the C:\Users\****\AppData\Local\Temp folder. Maybe you can use a tool like CCleaner to free up space.

    Also you could show us the contents of C:\Users\****\AppData\Local\Temp\OraInstall2020-09-14_06-48-57AM\launcher2020-09-14_06-48-57AM.log.

    I hope this will get you on track.


    Kind regards,
    Martien

  • User_L2FJ5
    User_L2FJ5 Member Posts: 4 Blue Ribbon
    edited Sep 15, 2020 7:03AM

    Thanks Martien for quick reply.

    Here are the details you have asked for .

    1. I have opened command window in "run as a administrator" mode.

    2)  I am using Oracle JDK 8 version , downloaded from oracle.com.

    3) There is enough space in C drive , around 500GB.

    4) you want to know content of C:\Users\****\AppData\Local\Temp\OraInstall2020-09-14_06-48-57AM\launcher2020-09-14_06-48-57AM.log.

      I have executed again , got same error message.

    Error Message -

                  

    Launcher log file is C:\Users\atulb\AppData\Local\Temp\OraInstall2020-09-15_04-20-24PM\launcher2020-09-15_04-20-24PM.log.

    Extracting the installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Self extraction to C:\Users\atulb\AppData\Local\Temp\orcl5431698152447862876.tmp failed.

    The log is located here: C:\Users\atulb\AppData\Local\Temp\OraInstall2020-09-15_04-20-24PM\launcher2020-09-15_04-20-24PM.log.

    Press Enter to exit

    Content of launcher2020-09-15_04-20-24PM.log-

    2020-09-15 16:20:26,142 INFO  [1] com.oracle.cie.nextgen.launcher.LogUtils - Launcher log file is C:\Users\atulb\AppData\Local\Temp\OraInstall2020-09-15_04-20-24PM\launcher2020-09-15_04-20-24PM.log.

    2020-09-15 16:20:26,344 INFO  [1] com.oracle.cie.nextgen.launcher.Launcher - Running jar: D:\V983385-01_1of2\fmw_12.2.1.4.0_soa_quickstart.jar

    2020-09-15 16:20:26,894 INFO  [1] com.oracle.cie.nextgen.launcher.LogUtils - Extracting to C:\Users\atulb\AppData\Local\Temp\orcl5431698152447862876.tmp.

    2020-09-15 16:20:26,971 INFO  [1] com.oracle.cie.nextgen.launcher.LogUtils - Extracting the installer . . .

    2020-09-15 16:22:09,856 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction to C:\Users\atulb\AppData\Local\Temp\orcl5431698152447862876.tmp failed.

    2020-09-15 16:22:09,860 INFO  [1] com.oracle.cie.nextgen.launcher.LogUtils - The log is located here: C:\Users\atulb\AppData\Local\Temp\OraInstall2020-09-15_04-20-24PM\launcher2020-09-15_04-20-24PM.log.

    2020-09-15 16:24:16,499 INFO  [1] com.oracle.cie.nextgen.launcher.Launcher - Exiting launcher, result: 1

    Regards,

    AB.

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Sep 15, 2020 8:15AM

    Hi AB,

    How many space do you have left on C:\ ?

    Make sure that you have at least, lets say 20GB.

    Kind regards,
    Martien

  • User_L2FJ5
    User_L2FJ5 Member Posts: 4 Blue Ribbon
    edited Sep 16, 2020 3:49AM

    Hi Martien,

    448 Gb space is available/fee in C: drive.

    Regards,

    AB.

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Sep 16, 2020 3:59AM

    Well I guess that there is a problem with rights or something in Windows. It only says that it can't write to that temp folder.

    Maybe you could try on another machine or you could create another administrative user on your machine and retry.

    You could also try this script: https://blog.darwin-it.nl/2020/08/silently-install-soa-quickstart-revised.html

    It's based on 12.2.1.3, but simply change the environment variables at the top to the 12.2.1.4 files.

    Kind regards,
    Martien

  • User_KCEA6
    User_KCEA6 Member Posts: 1 Green Ribbon

    If not yet solved..

    Please keep fmw_12.2.1.4.0_soa_quickstart.jar and fmw_12.2.1.4.0_soa_quickstart2.jar in same folder after unzipping..