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Till yesterday cannot access APEX app on ATP

User_ZNRU7
User_ZNRU7 Member Posts: 1
edited Sep 15, 2020 2:28AM in General Questions

Hi, I know you had hardware issue yesterday, I can see now that all services have been restored, but I cannot get access to apex app.

I am receiving this message

ORDS was unable to make a connection to the database. This can occur if the database is unavailable, the maximum number of sessions has been reached or the pool is not correctly configured. The connection pool named: |ocid1.tenancy.oc1..aaaaaaaaiba2tzm6pfangtgfmuaeysi47qd6iej2oclp6nfptikq5bepxawa-unifraxdb|re| had the following error(s): Exception occurred while getting connection: oracle.ucp.UniversalConnectionPoolException: Cannot get Connection from Datasource: java.sql.SQLRecoverableException: IO Error: Connection closed, Authentication lapse 0 ms.