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My free cloud ATP database has disappeared

4324869 Member Posts: 1
edited Sep 14, 2020 11:40PM in General Questions

My free cloud ATP database has "disappeared" from my tenancy.

It is not displayed on the ATP page. I have checked all compartments and all the filters but it does not appear.

I was using this 4 days ago but now it only appears when I go into View All Resources page in my cloud account.

In that list it appears as at state STOPPED but when I click on the link I get an "Error retrieving values" message.

Can anyone help or point me in the direction of an Oracle help facility for free cloud accounts ?

I have some Apex applications I was working on which I can also now no longer access as a result of this.

When I try to access Apex admin login page a 503 error is displayed saying the instance does not exist.

"The database service named: xxxxxxxxxx does not exist  "