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Automated notification on Communities in the SR
Along with the notifications we have currently in the Service Request, I think we can have another notification like below so more customers are aware of the community and they also participate in the community posts.
" To discuss further with Oracle experts and industry peers, we encourage you to review, join or start a discussion on our dedicated My Oracle Support Community.
Enjoy a short Video about Oracle´s Support Communities - to quickly understand it´s benefits for you right now (http://bcove.me/tlygjitz)
Link to My Oracle Support Database Community: <https://communities.oracle.com/portal/server.pt/community/oracle_database/226>
on My Oracle Support Communities Portal <https://communities.oracle.com>. "
Thank You !