cannot connect by using dyndns.org but direct wan ip working

User_ZHQA4

hi

i cannot connect by using dyndns.org but direct wan ip is working.

i refreshed wan ip address in dyndns.org site, still not working when i use the address instead of wan ip

Thank you in advance for the support

Mohiyuddin Kanakkayil

User_SJB1U

I'm from Hong Kong. Same problem.

User_5MBPN

As same as mine

RotBlitz

Open a support ticket from within your account.

User_5MBPN

Ticket been opened 2 days ago but no any response yet