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Getting error while installing enterprise manager

Hi,

For installing OEM, i am running the below command. All the files are in the same directory, but i am getting an error, can someone please help

./em13400_linux64.bin -J-Djava.io.tmpdir=/scratch/oraofss/app/oracle/backup/tmp/

Below error is thrown in the installer log:-

2021-01-15 10:04:40,463 INFO [1] com.oracle.cie.nextgen.launcher.LogUtils - Launcher log file is /scratch/oraofss/app/oracle/backup/tmp/OraInstall2021-01-15_10-04-40AM/launcher2021-01-15_10-04-40AM.log.

2021-01-15 10:04:40,467 INFO [1] com.oracle.cie.nextgen.launcher.Launcher - Running jar: /scratch/oraofss/app/oracle/backup/tmp/sfx_oQQrZs/Disk1/install/modules/com.oracle.cie.ora-launcher_12.8.4.0.jar

2021-01-15 10:04:40,469 INFO [1] com.oracle.cie.nextgen.launcher.LogUtils - Extracting the installer . . .

2021-01-15 10:04:40,475 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk2/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-2.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_oQQrZs failed.

2021-01-15 10:04:40,476 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk3/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-3.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_oQQrZs failed.

2021-01-15 10:04:40,478 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk4/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-4.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_oQQrZs failed.

2021-01-15 10:04:41,989 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk6/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-6.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_oQQrZs failed.

2021-01-15 10:04:45,472 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction to /scratch/oraofss/app/oracle/backup/tmp/sfx_oQQrZs failed.

2021-01-15 10:04:45,472 INFO [1] com.oracle.cie.nextgen.launcher.LogUtils - The log is located here: /scratch/oraofss/app/oracle/backup/tmp/OraInstall2021-01-15_10-04-40AM/launcher2021-01-15_10-04-40AM.log.

2021-01-15 10:04:45,472 INFO [1] com.oracle.cie.nextgen.launcher.Launcher - Exiting launcher, result: 1

Answers

  • Mudasir Hakak
    Mudasir Hakak Member Posts: 135 Bronze Badge

    Hello,

    It looks to me permission issue either on the OEM binary zipfiles or on the destination directory structure. Make sure the EM installation user has permissions on all the EM binary zipfiles and to the tmp location "/scratch/oraofss/app/oracle/backup/tmp/ " recursively, once you set the permissions to both, invoke the installer again.

     Self extraction of Disk2/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-2.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_oQQrZs failed.



    Regards

    Mudasir

  • User10952007-Oracle
    User10952007-Oracle Member Posts: 25 Employee

    Hi,


    Thanks a ton for the reply. I have all the required permission on the files/folders etc, but still i am getting the error mentioned below. Below are the list of files with details. Please help

    -rwxr-xr-x 1 oraofss dba 1623577684 Jan 12 15:34 em13400_linux64.bin

    -rwxrwxr-x 1 oraofss dba 1976713216 Jan 12 15:41 em13400_linux64-2.zip

    -rwxrwxr-x 1 oraofss dba 1939929776 Jan 12 15:58 em13400_linux64-3.zip

    -rwxrwxr-x 1 oraofss dba 1975721984 Jan 12 16:05 em13400_linux64-4.zip

    -rwxrwxr-x 1 oraofss dba 808014516 Jan 12 16:11 em13400_linux64-5.zip

    -rwxrwxr-x 1 oraofss dba 1960153088 Jan 12 16:19 em13400_linux64-6.zip

    -rwxrwxr-x 1 oraofss dba 1879163226 Jan 12 16:26 em13400_linux64-7.zip

    drwx------ 2 oraofss dba    4096 Jan 18 17:20 OraInstall2021-01-18_05-20-47PM

    --------------------------------------------Error in log file-----------------------------------------


    2021-01-18 17:20:47,739 INFO [1] com.oracle.cie.nextgen.launcher.LogUtils - Launcher log file is /scratch/oraofss/app/oracle/backup/tmp/OraInstall2021-01-18_05-20-47PM/launcher2021-01-18_05-20-47PM.log.

    2021-01-18 17:20:47,742 INFO [1] com.oracle.cie.nextgen.launcher.Launcher - Running jar: /scratch/oraofss/app/oracle/backup/tmp/sfx_LIzi0i/Disk1/install/modules/com.oracle.cie.ora-launcher_12.8.4.0.jar

    2021-01-18 17:20:47,745 INFO [1] com.oracle.cie.nextgen.launcher.LogUtils - Extracting the installer . . .

    2021-01-18 17:20:47,751 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk2/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-2.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_LIzi0i failed.

    2021-01-18 17:20:47,752 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk3/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-3.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_LIzi0i failed.

    2021-01-18 17:20:47,754 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk4/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-4.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_LIzi0i failed.

    2021-01-18 17:20:49,360 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction of Disk6/ from /scratch/oraofss/app/oracle/backup/tmp/em13400_linux64-6.zip to /scratch/oraofss/app/oracle/backup/tmp/sfx_LIzi0i failed.

    2021-01-18 17:20:53,748 SEVERE [1] com.oracle.cie.nextgen.launcher.Launcher - Self extraction to /scratch/oraofss/app/oracle/backup/tmp/sfx_LIzi0i failed.

    2021-01-18 17:20:53,749 INFO [1] com.oracle.cie.nextgen.launcher.LogUtils - The log is located here: /scratch/oraofss/app/oracle/backup/tmp/OraInstall2021-01-18_05-20-47PM/launcher2021-01-18_05-20-47PM.log.

    2021-01-18 17:20:53,749 INFO [1] com.oracle.cie.nextgen.launcher.Launcher - Exiting launcher, result: 1

  • User10952007-Oracle
    User10952007-Oracle Member Posts: 25 Employee

    Can someone help please, I am stuck and not able to proceed.

  • User_CU0JY
    User_CU0JY Member Posts: 1 Red Ribbon

    extract the zip files which u downloaded which will have another zip inside.