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Firefox 78.3.0esr(64-bit) compatible with SGD 5.6

Bill Graves
Bill Graves Member Posts: 1 Green Ribbon

I am having problems with SGD 5.6 and Firefox 78.3.0esr(64-10) on a Windows 10 client.

I am using the "Java to start the Oracle Secure Global Desktop Client" off the initial SGD web page.

I am able to login via username/password and SGD goes through the download and validation of the app.

But eventually, I end up back on the initial SGD page with the "Log In" link

I have tried both Edge and Chrome and both of these successfully allow access to the desktop application.

I have review the "apache/default/logs/access_log" and see a difference between Firefox and Edge when making a request for webtop.js

Log entry when using Edge:

"GET /sgd/js/webtop.js HTTP/1.1" 200 898

Log entry when using Firefox:

"GET /webtop.js HTTP/1.1" 404 196

Seems like Firefox isn't including the "sgd/js" prefix and is returning a 404 causing the SGD web fail back to the default login page.

I checked on the compatibility on the Oracle site: https://docs.oracle.com/en/virtualization/secure-global-desktop/5.6/relnotes/system-reqs.html#reqs-client-platforms

which indicates that "Mozilla Firefox 77 and later, Rapid Release and ESR" is supported.

Any suggestions?