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FDMEE 11.2 deployment has not created FDMEE service

FDMEE 11.2.4 configuration is getting completed successfully but the FDMEE services are not created and it is also not creating windows registry entries. Windows server 2019 and MS SQL server 2016. Below is the error I could find in configtool.log.

Has anyone encountered similar behaviour and fixed the issue?

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[2021-07-10T10:45:49.893+00:00] [EPMCFG] [TRACE] [EPMCFG-01310] [oracle.EPMCFG] [tid: 46] [ecid: abd265a0-39b8-4122-b861-6ac2c5b3d05c-00000006,0] [SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] In registerService():sbExecCmd="E:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\HyS9aifWeb_epmfdm1.exe" /Automatic /Service /RegKey=ErpIntegrator0 /ServiceName=HyS9aifWeb_epmfdm1 /Name=Oracle Hyperion FDM Enterprise Edition - Java Web Application (epmfdm1) /Desc=Provides a Workspace module for FDM EE. /RunAsUser=<service account>/RunAsPassword=<password> /StartClass=weblogic.Server

[2021-07-10T10:45:50.114+00:00] [EPMCFG] [TRACE] [EPMCFG-01664] [oracle.EPMCFG] [tid: 46] [ecid: abd265a0-39b8-4122-b861-6ac2c5b3d05c-00000006,0] [SRC_CLASS: com.hyperion.cis.utils.ProcessBuilderUtils] Output: 

[2021-07-10T10:45:50.114+00:00] [EPMCFG] [TRACE] [EPMCFG-01023] [oracle.EPMCFG] [tid: 46] [ecid: abd265a0-39b8-4122-b861-6ac2c5b3d05c-00000006,0] [SRC_CLASS: com.hyperion.cis.utils.ProcessBuilderUtils] Exit code: -1,073,741,515

[2021-07-10T10:45:50.115+00:00] [EPMCFG] [ERROR] [EPMCFG-01312] [oracle.EPMCFG] [tid: 46] [ecid: abd265a0-39b8-4122-b861-6ac2c5b3d05c-00000006,0] [SRC_CLASS: com.hyperion.cis.config.CommonJavaServiceConfigurator] Failed to execute "E:\Oracle\Middleware\user_projects\domains\EPMSystem\bin\HyS9aifWeb_epmfdm1.exe" /Automatic /Service /RegKey=ErpIntegrator0 /ServiceName=HyS9aifWeb_epmfdm1 /Name=Oracle Hyperion FDM Enterprise Edition - Java Web Application (epmfdm1) /Desc=Provides a Workspace module for FDM EE. /RunAsUser=<service account>/RunAsPassword=<password> /StartClass=weblogic.Server

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Comments

  • msesudos
    msesudos Member Posts: 28 Red Ribbon
    edited Jul 15, 2021 8:34AM

    Hi All. I am able to fix the issue. Microsoft Visual C++ redistributable 2010 (both 32 bit and 64 bit) was missing on the FDMEE server. Installing the redistributable package created ATL100.dll file under C:\Windows\System32 & C:\Windows\SysWOW64 folders.

    After that re-deployed FDMEE which created both FDMEE service as well as windows registry entry for FDMEE.

    Thanks,

    Michael