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Account terminated without consent or warn

User_S990J Member Posts: 2 Green Ribbon

Hello! From 2 days my Oracle cloud account was terminated by oracle without my conest and without any reson, losing all the data:

1 I've never got against their policy rules.

2 i've never received anything

3 my credit card works perfectly, there are not passed the 30days trial and i've not purchased anything.

Trying to getting help from the support they all answer with:

"System terminated your account and unfortunately we can't reactivate or restore the account. Thank you for chatting with us. Have a good day!" and they close the chat without saying anything.

How can i do? I've also send some emails with no answers