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Performance Issues invoking Integration/services

Alejandro Tovar Lanz
Alejandro Tovar Lanz Member Posts: 1,631 Bronze Trophy


We are running an oracle soa implementation including BPM flows. We also have a custom UI based on Oracle ADF displaying queues and whatnot. We use:

Installed Top-level Products (1):

Oracle SOA Suite 11g                                      

The problem we see is that there is always an offset in the time of execution of services like

http client request: POST

There are other services from integration showing the same behaviour but the one above is the most affected.

What I mean by offset is that basically while tracking down performance, I can see that the execution of above service is reported under 50ms, however, the total time from that step to the next one is actually above 1.5 seconds.

I wonder how can I troubleshoot the performance in this case?

According to the performance log I could pinpoint the request to:

Message<.> WFPERF: UserMetadataService.getUserPreferences - 175 ms[09:43:00:211-09:43:00:386] - 6f030008-2d11-4e6c-b995-5a2b04f85c74 - 

Supplemental Detail175 ms(100%) [09:43:00:211-09:43:00:386] - UserMetadataService.getUserPreferences

    169 ms(96%) [09:43:00:211-09:43:00:380] - VerificationService.validateContext

        1 ms(0%) [09:43:00:212-09:43:00:211] - (Interval)

        168 ms(99%) [09:43:00:212-09:43:00:380] - VerificationService.getContext(String)

            168 ms(100%) [09:43:00:212-09:43:00:380] - VerificationService.validateContextToken

                16 ms(9%) [09:43:00:212-09:43:00:228] - VerificationService.createContextFromToken

                5 ms(2%) [09:43:00:233-09:43:00:228] - (Interval)

                76 ms(45%) [09:43:00:233-09:43:00:309] - VerificationService.getGroupNamesList(BPMIdentity)

                33 ms(19%) [09:43:00:309-09:43:00:342] - VerificationService.getAppRoleNamesMap(BPMUser)

It seems we've got the same symptoms described here: Slow Performance From IdentityService And TaskQueryService (Doc ID 2272820.1)

But I am not able to apply the workaround because it is not meant to be done in 11g.

Any ideas?