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Server type Offline Hostname

User_4ZDO5 Member Posts: 1 Green Ribbon


The server type for one of my hostnames used for CCTV keeps changing to "Offline Hostname" and is not reachable. The IP address is correct and I can get to the CCTV with the IP in the record but when using the hostname the browser page states offline.

Any Ideas?



  • User_E10RD
    User_E10RD Member Posts: 1 Green Ribbon

    I'm having the same issue, changing back to Host with IP address will correct only for a few days.

  • User_H1LLU
    User_H1LLU Member Posts: 1 Green Ribbon

    I have the same problem on a connection I set up for one of my customers. The router (ISP is Sky) is set up to update the DNS on change of IP. It works for a time, then stops. When I look at the 'My Hosts' list, it shows 'Not In DNS' and the service type changes to 'offline hostname'. I change it back to Host with IP address but after a time it fails again.

    I've contacted support regarding the issue and they just fobbed me saying to change the account password or create a new host and that their system couldn't change it to offline hostname on its own.