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Fidelio Department codes problem

User_A9RFQ Member Posts: 2 Green Ribbon
edited Sep 12, 2022 7:50AM in Enterprise Manager

Hello everyone.We have integration between Micros and Fidelio.We faced this kind of issue,that when i checked the department codes linked to the specific subtotal in the IFC interface it shows me one department code like 1240 and when i click on that dep it shows the list and in that list it shows me that on that same subtotal i have another dep code like 1485.i will add screenshots for you to be more clear.if anyone faced the issue and what can be possible reason?

no one changed department condes id's in the fidelio configuration or in the interface,it was last configured like 5-6 months ago and was working fine,but we just noticed that charges for the past 3 months are on wrong dep codes.