Class javax.mail.SendFailedException: 550 5.1.1 User unknown

512591

Hi All,
i have a process running on bpel 10.1.3,
this process sends email notifications to a number of users at different stages.
one particular user fails to receive the notification, i checked the log and i found the following error:

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class javax.mail.SendFailedException: 550 5.1.1 User unknown

07/04/20 08:36:14 javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
class javax.mail.SendFailedException: 550 5.1.1 User unknown

07/04/20 08:36:14 at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:926)
07/04/20 08:36:14 at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:389)
07/04/20 08:36:14 at oracle.tip.pc.services.notification.email.EmailDriver.sendMessage(EmailDriver.java:216)
07/04/20 08:36:14 at oracle.tip.pc.services.notification.email.EmailDriver.send(EmailDriver.java:186)
07/04/20 08:36:14 at oracle.tip.pc.services.notification.DefaultNotificationServiceImpl.sendEmailNotification(DefaultNotificationServiceImpl.java:251)
07/04/20 08:36:14 at oracle.tip.pc.services.notification.NotificationServiceImpl.sendEmailNotification(NotificationServiceImpl.java:271)
07/04/20 08:36:14 at oracle.bpel.services.notification.queue.sender.MDBConsumer.deliverNotification(MDBConsumer.java:256)
07/04/20 08:36:14 at oracle.bpel.services.notification.queue.sender.MDBConsumer.onMessage(MDBConsumer.java:137)
07/04/20 08:36:14 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
07/04/20 08:36:14 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
07/04/20 08:36:14 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
07/04/20 08:36:14 at java.lang.reflect.Method.invoke(Method.java:585)
07/04/20 08:36:14 at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
07/04/20 08:36:14 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
07/04/20 08:36:14 at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
07/04/20 08:36:14 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
07/04/20 08:36:14 at com.evermind.server.ejb.interceptor.system.SetContextActionInterceptor.invoke(SetContextActionInterceptor.java:44)
07/04/20 08:36:14 at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
07/04/20 08:36:14 at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
07/04/20 08:36:14 at com.evermind.server.ejb.MessageDrivenConsumer.onMessage(MessageDrivenConsumer.java:347)
07/04/20 08:36:14 at com.evermind.server.ejb.MessageDrivenConsumer.processMessages(MessageDrivenConsumer.java:233)
07/04/20 08:36:14 at com.evermind.server.ejb.MessageDrivenConsumer.run(MessageDrivenConsumer.java:169)
07/04/20 08:36:14 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298)
07/04/20 08:36:14 at java.lang.Thread.run(Thread.java:595)
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the user name and the email of the person are correct, does anybody have any idea of what could be the problem? thanks

206307

What is the name of this user? Sounds to me that the email-address is wrong.

512591

i checked the email address , nothing wrong with it, any other idea?
thanks for your reply

206307

Is there any rule defined on the mailserver that BPEL is accessing via SMTP? Is it directly checking the address for validation or something?

Can you do a SMTP transaction on the BPEL server for this mail account only?

1) Create a notification process that sends a mail only for this user.
2) open a telnet session from the BPEL server commandline to do a SMTP conference.

http://nl.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol

512591

Thanks Marc,
i opened a telnet session and when writing : RCPT TO: <email address> it gave me the same error, so i checked with the administrator and you were right there was a problem in the email address, so now it worked!!
million thanks again