"Chart server does not responding" ISSUE

Kishore Guggilla

Hi all,
i am getting an error while i am working with pivot chart...
My criterial is like.. in section of pivot there is one column which has large no. of values, for that column, view has to generate the charts based on other dimensions & measures. When i prompted the values for this report, it's able to retrieve some of values in form of chart... but at the end of the last chart it's able to retrieve an error is displaying saying that... "chart server does not appear to be responding in a timely fashion. It may be under heavy load or unavailable." and it's Error Code: "U7MC9ME".
I just want to know what is happening... in this case...
as per my knowlege this is happening due to heavy data... eventhuough my config file was changed to persist max. no of rows, still i am getting the same error
So i need your help in this....

Thanks a lot.

Kishore Guggilla

Hi All,
Anybody got my problem?
what is the solution for this problem?
Thanks a lot...

640214

Hi Kishore,

I think this problem is due to only heavy data. sometimes it happens to me also if there is large amount of data then it wont reflect in chart.

so you can check the same think by appling fillter to the particular Answer and then see if it shows the chart.

Regards

Tarang Jain

Kishore Guggilla

Hi Tarang,

Thanks a lot.. for your reply...

yaa... as you said it's due to heavy data...
actually the thing is: even though i configured "instance config" file in which i kept 1lac max rows for pivot view...
...is there any other way? to resolve this?

Thanks a lot...