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Discoverer

671214
671214 Member Posts: 1
edited Nov 20, 2008 1:37PM in Discoverer
When I go to Discoverer it opens up an internet explorer window and freezes with a white background. How can I fix this to view my reports?

Answers

  • Tamir Lazover
    Tamir Lazover Member Posts: 1,288
    Hi,
    What is your discoverer version ? and what is your java version?
    Also on what operating system are you working?
    Are there any other open windows that uses java ?
    I'm not sure what the problem is but if I need to guess I will guess it's a java issue.
  • 10028
    10028 Member Posts: 99
    Hi,

    We have the same issue on version 9.0.4. We've learned to live with it. We just click the refresh icon and Discoverer Plus opens just fine. This seems to be related to jInitiator. In later versions of Discoverer, Discoverer Plus opens without the blank white page.

    Regards,
    Nancy
  • 590587
    590587 Member Posts: 150
    Hi,

    Did you try the metalink note -749575.1?

    Thanks!
  • 10028
    10028 Member Posts: 99
    Hi Doby,

    The note you reference is for 10.1.2. We are at 9.0.4 and using jInitiator, not JRE. The problem for us is just a nuisance. I'm assuming it is a bigger issue for the initiator of this post. Most of our users don't access Discoverer Plus anyway - they use Viewer.

    Regards,
    Nancy
This discussion has been closed.