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Hyperion 11.1.2.1 works for 15-20 minutes

809870
Member Posts: 21
I figured I would throw this one out there.
I have a sandbox using SQL Server 2008 with Windows Server 2008 and have installed 11.1.2.1.
It seems to work fine for the first 15-20 minutes, was able to build out a HFM and Planning application shells, everything looks normal then without warning things start locking up.
I'll log out of workspace and try to log back in it will hang. Anyone else seen this?
I have a sandbox using SQL Server 2008 with Windows Server 2008 and have installed 11.1.2.1.
It seems to work fine for the first 15-20 minutes, was able to build out a HFM and Planning application shells, everything looks normal then without warning things start locking up.
I'll log out of workspace and try to log back in it will hang. Anyone else seen this?
Answers
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Which version of JDK ur using ..
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1.621
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What are the specs on the server? 11.1.2.1 requires a lot of memory and processing power. Is this a distributed installation or did you install everything on one machine?
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I have everything on one server 2.6 quad core intel processor with 16gb of ram, 64 bit.
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Take a look at the weblogic logs for clues. They should be in user_projects/Domains/EPMSystem/servers/FoundationServices0/Logs for Workspace. I run EPM 11.1.2.1 in a VM with 12GB of ram and it's slow but it doesn't hang up the way yours does.
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Did you change the heap sizes in the registry from their defaults? Also monitor your free memory (RAM/Page file) on the server to make sure it is not being overloaded.
Nick -
Hey Nick,
I did change a few of them in my foundationservices0 (Xms128m/Xmx1024m) are those the ones you are talking about? -
Yes, in the registry I would set everything to at least 512m (for a test box) or 1024m for a user facing box.
Also, you should be able to tell if its a performance issue vs a configuration issue pretty quickly. When you are waiting for so long is your box spinning cpu and is the memory footprint constantly increasing?
Make sure you have plenty of swap space if you are nearing your RAM limit.
Try running the epm system diagnostic tool under program files foundation services.
What is hanging? Start looking in the log files for that particular product and the shared services logs.
Nick -
The only real error I get when the browser hangs is an iexplorer.exe 'application hang' error, everything else seemes to check out ok.
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...and my virtual memory set for all drives is 16380MB
This discussion has been closed.