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FCCS: Cannot Drill through from Smart View When Default Browser Is Google Chrome Error: "You are not
Hi experts
I´m facing the same problem that is discrebed in (Doc ID 2182048.1).
I have already tryed:
- Download the Add-On "Oracle SmartView for Office" for Google Chrome and Firefox
- Installed the latest version of Oracle SmartView for Office - (11.1.2.5.720 )
None of this actions solved the problem.
Anyone to help me??
Answers
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Have you made your default browser Firefox ESR 52.4.0 and tested?
Are you 1000% sure you have all the access rights?
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Have you made your default browser Firefox ESR 52.4.0 and tested?
- I have made but 58.0.2 release
Are you 1000% sure you have all the access rights?
- Yes. The user have rights to access the FCCS web app and SmartView.
Thanks
-
From the cloud readiness documentation - USING FIREFOX ESR 52.4.2 WITH SMART VIEW
USING FIREFOX ESR 52.4.2 WITH SMART VIEW
Mozilla Firefox has phased out support for XUL-based add-ons such as Smart View. Only add-ons and extensions built with new web extension technology will work in newer versions of Firefox. Therefore, Smart View 11.1.2.5.710 and newer only supports Firefox versions up to ESR 52.4.1. If you want to continue using Firefox with Smart View 11.1.2.5.710 and newer, do not upgrade your Firefox browser.
If your Firefox browser is set to automatically install updates, Oracle recommends changing the setting to “Check for updates, but let me choose whether to install them.” See the Firefox help for instructions on changing this setting.
Cheers
John
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JohnGoodwin wrote:From the cloud readiness documentation - USING FIREFOX ESR 52.4.2 WITH SMART VIEWUSING FIREFOX ESR 52.4.2 WITH SMART VIEWMozilla Firefox has phased out support for XUL-based add-ons such as Smart View. Only add-ons and extensions built with new web extension technology will work in newer versions of Firefox. Therefore, Smart View 11.1.2.5.710 and newer only supports Firefox versions up to ESR 52.4.1. If you want to continue using Firefox with Smart View 11.1.2.5.710 and newer, do not upgrade your Firefox browser.If your Firefox browser is set to automatically install updates, Oracle recommends changing the setting to “Check for updates, but let me choose whether to install them.” See the Firefox help for instructions on changing this setting.CheersJohn
Hey John! Thanks for your always-precise comments.
But this explains the FF browser issue but we really need to make it work in Google Chrome and I didn´t find any documentation regarding G.Chrome.
Regards
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Apparently it is meant to work - Google Chrome
Maybe it did work and now doesn't, raise an SR.
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What version of Chrome are you using?
Check this out https://docs.oracle.com/cloud/latest/epm-common/CGSUS/1_epm_cloud_prereq_supported_browsers.htm#CGSUS-GUID-EFA6BF16-F17F…