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Oracle BPK 12c 12.2.1 Update Task not working

3770683
3770683 Member Posts: 6

Operations in UpdateTask do not work.

Martien van den Akker

Answers

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Nov 13, 2018 3:59AM

    Hi,

    I'm sorry, but I'm very tempted  to say "Congratulations!". No offence intended, but could you please elaborate on what you have tried, what you expect to happen and what actually happen?

    Provide some example messages, code and/or screendumps to support your question. And an actual question would help.

    No you give us nothing to work on.

    Kind regards,
    Martien

  • 3770683
    3770683 Member Posts: 6
    edited Nov 13, 2018 7:11AM

    Hi,

    I am trying to using UpdateTask in OBPM 12.2.1  and use operation Withdraw . I am few FYI Task which I want to withdraw when the status of my tasks change so in order to reflect the correct status I try to withdraw the earlier FYI task .

  • 3770683
    3770683 Member Posts: 6
    edited Nov 13, 2018 7:12AM

    Unfortunately the UpdateTask doesnt withdraw the task , I tried using TaskId as well but still it doesnt work

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Nov 13, 2018 7:17AM

    I think the point is in that a FYI task is just what it says it is: For your information. BPM does not wait for it. And only keeps track if the user it is assigned too has read it. But, since no action is expected, in the perspective of BPM there is nothing to withdraw.

    I'd try the same with an regular actionable task and see what happens.

    Regards,
    Martien

  • 3770683
    3770683 Member Posts: 6
    edited Nov 13, 2018 8:08AM

    You can try same thing i.e Withdraw FYI task in 12.1.3 it works perfectly fine .FYI Task gets Withdrawn but in 12.2 it doesnt

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Nov 13, 2018 8:27AM

    Do you happen to do so in a Boundary Event?

  • 3770683
    3770683 Member Posts: 6
    edited Nov 13, 2018 8:35AM

    No its not Boundary event .

    We have situation where we update the requestor with latest status using FYITask with every status change the earlier assigned FYI task is withdrawn and the requestor is only able to see the latest status

  • Martien van den Akker
    Martien van den Akker Member Posts: 2,776 Bronze Crown
    edited Nov 13, 2018 9:23AM

    Hi,

    I don't remember ever having tried this. Either in 12.1.3 or 12.2.1.

    I'm not sure if I would use this for this purpose as you present this. But could you provide some code samples on how you try to achieve this?

    If this works in 12.1.3 and you're sure you do exactly the same in 12.2.1.3, I think you should create an SR with Oracle Support. However, if is really a bug, I must reluctantly warn for a possible long resolution traject.

    So, you might think about trying to achieve this in another way. For instance: simply show the status in a screen based on  a database query.

    Regards,
    Martien

  • 3770683
    3770683 Member Posts: 6
    edited Nov 14, 2018 3:30AM

    Agree, I had raised it with support and they have acknowledged it as Bug.

    Martien van den Akker