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Domain Transfers problem - raised 2 support tickets but no response

MattCogni Member Posts: 2
edited Dec 17, 2019 11:49AM in Dyn Community

Hoping someone can chase up the support team for me as I have raised 2 ticketrs regarding this issue (01171932 and 01174700). Basically we are in the middle of migrating all of our domains away from DYN and originally I logged a ticket just requesting that the IPS tag be updated with Nominet for our .uk domains and also requesting a hold on trhe auotmated transfer to given we were already migratimng ourselves.

I have had no response to several email updates and vociemails regarding this and have today logged on to to discover that I cannot manage our doamins as they are mid transfer to Really need to speak to someone about this urgently as we have live customer domains involved here.

Thanks in advance