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Domain Transfers problem - raised 2 support tickets but no response

MattCogni
MattCogni Member Posts: 2
edited Dec 17, 2019 11:49AM in Dyn Community

Hoping someone can chase up the support team for me as I have raised 2 ticketrs regarding this issue (01171932 and 01174700). Basically we are in the middle of migrating all of our domains away from DYN and originally I logged a ticket just requesting that the IPS tag be updated with Nominet for our .uk domains and also requesting a hold on trhe auotmated transfer to name.com given we were already migratimng ourselves.

I have had no response to several email updates and vociemails regarding this and have today logged on to dyn.com to discover that I cannot manage our doamins as they are mid transfer to name.com. Really need to speak to someone about this urgently as we have live customer domains involved here.

Thanks in advance

Matt

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