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Help with account management please

4181501
4181501 Member Posts: 2
edited Feb 4, 2020 12:59PM in Dyn Community

I have been trying to get an email response from customer support for several weeks now.  Maybe someone in this community can answer my question.  I have 2 DynDNS Pro Packs which allow me a total of 60 hosts.  I only have 25 hosts and would like to stop paying for one of my Pro Packs.  I I let one expire, will anything happen to my 25 hosts?  I guess I am not sure if the hosts are tied to the Pro Packs, or, if the Pro Packs are just licenses permitting 30 uses/hosts.

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  • Michael.R.Taylor-Oracle
    Michael.R.Taylor-Oracle Posts: 255 Employee
    edited Feb 4, 2020 9:42AM Answer ✓

    Hi @4181501,

    I am sorry for the delayed response you are experiencing. To answer your question - Host names are not tied to a specific package of Remote Access/DNS Pro. If you let one package expire, your existing 25 host names will remain without disruption of service.

    Mike

    Oracle + Dyn

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